Senior Quality Engineer

at  Satcom Direct

COMPANY OVERVIEW:

Satcom Direct (SD) provides global connectivity solutions for business and general aviation, military, government, and land mobile services. Since 1997, SD has worked to solve the unsolvable and advance the technology of connectivity through our industry-leading hardware and flight operations software. Our company culture is based on innovation and creativity which allows our team members to thrive in a dynamic atmosphere. We are looking for people who are passionate about customer satisfaction and who excel in a constantly changing environment.
SD Avionics is a division of Satcom Direct located in Kanata, the high-tech hub of Ottawa, Ontario. Our second largest site globally, this location manufactures avionics hardware, cabin routers, and the SD Plane Simple Antenna System.

JOB SUMMARY:

Ensure compliance to Satcom Direct’s Quality Management System (QMS) policies and procedures, Health and Safety policies, Ministry Of Labor and Transport Canada regulations and requirements.

EDUCATION/EXPERIENCE:

• Bachelor’s Degree or Master’s degree in a technical discipline, in lieu of which, proven work experience in aerospace industry.
• More than 5 years of work experience in Quality Engineering
• Strong technical background, resourceful, able to work independently as well as an excellent team player
• Excellent written and verbal communication skills, able to work effectively with all levels across functional teams.
• AS9100D Lead Auditor qualification, experience in QMS audit.
• ASQ Certified Quality Engineer (CQE) is an asset.
• Experience in writing macros in MS Excel, programming skills is an asset.

• Support the company’s QMS activities: manage QMS documents, perform internal audit, lead corrective actions response (CAR) and Corrective Actions Board (CAB).
• Lead Supplier Quality activities: collaborate with suppliers on quality improvement initiatives, first articles inspection, root cause and corrective actions and perform supplier assessment and audit.
• Lead effective Material Review Board (MRB) activities and work with internal and external teams to drive improvement.
• Support Engineering Change Orders review and perform First Article Inspection when required.
• Lead environmental compliance initiatives: gathering product compliance data, review and update compliance database, respond to customer compliance requests, including but not limited to REACH SVHC, AD-DSL, Conflict Minerals,
• Support data science activities for Quality department: Power BI, Jira, Confluence.
• Support other activities as assigned by the Director of Quality.