Senior Research Analyst (CX)

at  INTERNATIONAL DATA CORPORATION ASIAPACIFIC PTE LTD

As a Senior Research Analyst for the Asia/Pacific region , your role will be to create thought leadership insights, shape the research agenda for the Asia/Pacific region and China and help connect technology vendors to channel partners and technology buyers through effective research and go-to-market content and insights.
You must be a good writer and speaker with analytical skills, and have experience in either market research or CX/martech. You could also be working in IT/technology vendors, technology/business consulting, or advisory firms. You should be a good communicator, with a good talent for discussing and analyzing complex ideas. Your focus will be on analyzing how the CX, martech and CMO markets will evolve in the future; and how technology can help overcome business challenges, as well as drive business value.

ESSENTIAL SKILLS/ AREAS OF EXPERTISE:

• The candidate must have a minimum of 3-5 years of relevant work experience in the IT/technology industry, IT/digital functional areas, or business/strategy/technology consulting, or in leading market research firms.
• Has excellent written and verbal communications skills.
• Delivering presentations to external clients.
• Is well-connected in the technology industry.
• Able to connect well with directors/VP executives across APAC region.
• Has worked in a multi-cultural environment.
• Able to work independently and collaboratively.
• Able to work with tight timelines and multi-task/manage projects.
• Able to adapt quickly to changing market dynamics and client expectations.
• A positive attitude and willingness to learn and share.
• Able to function in a fast-paced environment.

• Conduct, write and present research deliverables with valuable insights and actionable recommendations for technology executives.
• Engage with technology vendor ecosystems to gain comprehensive understanding of new/emerging capabilities that can make a difference to the areas of CX and martech.
• Establish tech buyer relationships to build influence, and gain deeper understanding of requirements, challenges, buying behavior, etc.
• Collaborate with global, AP regional and country/local teams to create a cohesive and holistic perspective of CX, martech and CMO research.Supports business development for the CX Research practice to contribute to its growth.