Senior Research Manager

at  Angus Reid Forum

Dr. Angus Reid is Canada’s best-known and longest-practicing pollster. He’s spent more than four decades asking people what they think and feel about top social, governance and economic issues.
The Angus Reid Group is looking for a Senior Research Manager to join our Research team on a full-time basis.
We are seeking a Senior Research Manager to join our growing Research team based out of Toronto. This is a multi-faceted role where you will be working closely with clients to define their business challenges. It involves project managing and executing on important market research projects. This team member will be working with some of Canada’s largest brands to inform their insights needs and grow these accounts.

As a Senior Research Manager you’ll be leading accounts and executing the entire research project lifecycle with assistance including client communications, survey design, programming, fieldwork, data delivery, and analysis and reporting. The ideal candidate can juggle all the details of a project; collaborate with our various internal teams; ensure projects stay on schedule. Additionally, you will play a key role in the sales process, through the development of proposals and provide research consultation for client pitches.

As part of this multifaceted role, you will;

• Lead and execute research projects in its entirety ensuring timely, quality deliverables according to project design;
• Develop and nurture strategic client relationships; identify and mobilize revenue growth opportunities within accounts; help drive customer case studies;
• Analyzing results and creating a “story” that delivers insightful, strategic and actionable answers for clients;
• Presenting results to all levels of client organizations in a clear and compelling manner;
• Keep senior management informed of any issues affecting the overall health and profitability of client accounts; obtain client feedback and identify problem areas before they become issues to prevent churn; and
• Participate in creating new products and services; readily work on joint initiatives and variety of projects to support the organization.