Senior Sales Manager

at  TiliaHomes

ABOUT US

There has never been a better time to join Tilia Homes in an industry that is fast paced, exciting and rewarding.
Our vision for Tilia Homes is clear; to become a top five housebuilder within five years and we are already laying strong foundations for growth with the acquisition of new land and investment.
We realise at the centre of our plans are our people and as such are looking to invest heavily in them through development, support, and of course remuneration.
Join us and be part of a business that prides itself on creating desirable, stylish homes for families to live in and enjoy for many years to come.

We have an exciting opportunity for a Senior Sales Manager to join a friendly team working from our Central region covering sites across the region. The purpose of the role will include;

• Manage all sales and administrative processes in and out of the sales department to ensure smooth transactions
• Recruiting of Sales staff and inducting new starters to the team, delivering the appropriate training required to fulfil their role
• Manage and motivate direct reports to perform to the company standards and targets
• Conduct performance reviews with direct reports in accordance with Company guidelines, format and timescales, raising any areas of concern to the Director
• Ensure any staff leave or absence is requested, recorded and reported appropriately in line with Company policy
• Develop and maintain excellent working relationships with internal teams, effectively liaising to ensure readiness for sale, exchanges are achieved within the set deadline, and notifying of completion
• Reporting to external clients as required and responding to any queries through to resolution
• Collate Sales based reports for delivery to Directors and the Sales Team, tracking performance against target and net pricing
• Report weekly to Directors on completion forecasting, site setup progress, and overdue contracts
• Attend all meetings, training courses or events as required by the role and organisation
• Under delegated authority from the Sales & Marketing Director accept reduced deposits for exchange of contracts, extend contract deadlines and permit re-call contracts, approve and veto any recommended solicitor based on experience of using them, and manage other key tasks
• Ensure staff expenses and commission forms are completed accurately and authorised prior processing for payment
• Issue all sales advisor targets and commissions, and authorise sales related invoices for payment
• Manage stages of the sale process such as ensuring price releases are authorised and released on the finance sales system, collating all information prior to sale commencement and flagging any issues, ensuring all sales related forms and paperwork are appropriately authorised, tracked, retained and signed on behalf of the company
• Comply with the Data Protection Act and Consumer Code, and ensure all sales activity is in accordance with the Property Misdescription Act, immediately raising any concerns covering this legislation with the Sales Director
• Ensure compliance by the team with Health and Safety Policies, IT policies and any other Policies and Procedures the company issue