Senior Salesforce Administrator

at  Tanium

THE BASICS

We’re looking for a Senior Salesforce Administrator to become an expert in how our company operates and provide direction for a rapidly scaling industry. As a Senior Salesforce Administrator you will be implementing streamlined and scalable solutions that leverage the declarative features of Salesforce’s platform, and collaborating with Developers, Architects, and Business Analysts to create processes and frameworks to help our sales organization run effectively and efficiently to support business strategies and objectives.

EDUCATION:

• Bachelors Degree in Computer Science, Software Engineering or related experience
• Salesforce Certifications: Administrator and Platform App Builder

EXPERIENCE:

• 5+ years of progressive experience in Salesforce administration with Salesforce implementations in a complex B2B environment
• Skilled in assessing, reconciling, and breaking down information from different sources, understanding general and specific aspects, and identifying the real needs behind user requests.
• Must have strong understanding of flows and working with declarative features of the Salesforce platform
• Experience with Conga CLM or Salesforce CPQ highly desirable.
• Ability to assess the impact of new requirements on a Salesforce instance and all upstream and downstream applications, systems and processes.
• Release management experience or exposure to Salesforce DevOps tools.
• Analytically strong with A+ written and verbal communications skills.
• Strong interpersonal and relationship-building skills with the ability to work with key stakeholders across the organization; manage laterally and upward.
• Able to communicate effectively with diverse people and individuals at various levels within the organization.
• Strong analytical and problem-solving capabilities.
• Experience working in a SCRUM or Agile methodologies.
• Strong attention to detail and meticulousness.
• Ability to think critically and identify opportunities for improvement.

• Work collaboratively with functional business units and help translate business requirements into logical technical designs; defining technical solutions to support business work processes
• Collaborate with Business Systems Analysts on initiatives through gathering requirements, design, configuration, development, testing, and deployment phases
• Coordinate the evaluation, scope and completion of new development requests
• Use advanced declarative and programmatic tools to design, build, test, deploy, and support Salesforce solutions
• Own our deployment processes and facilitate our weekly scheduled release in accordance with our change management policies
• Serve as a system administrator for the Salesforce.com environment with 1500+ users while ensuring optimal performance through regular upgrades and internal system audits
• Manage the declarative aspects of AppExchange products (eg. Upgrades and Licenses)
• Build and maintain technical solution documentation
• Troubleshoot production issues and demonstrate the ability to drive to a successful resolution