Senior Service Desk Analyst

at  NHS Wales Shared Services Partnership

Do you have a flexible approach to work?
Can you commit yourself at short notice?
NWSSP is currently looking for adaptable and enthusiastic individuals to join the Clerical Bank.
We can promise you a rewarding and satisfying role within a busy department. If you are reliable, hardworking and flexible and would be interested in helping us, we would like to hear from you. This opportunity offers flexible working and promotes work-life balance.
Please note this is a Bank position, and is not a permanent position. The Bank does not offer guaranteed hours.
The ability to speak Welsh is essential for this post
We have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do. We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement. Innovation is built into everything that we do. We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values. We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate ‘This is Our NWSSP’ our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks. We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people

Please refer the Job description for details