Senior Service Now Specialist

at  ZENITH INFOTECH S PTE LTD

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate15 Aug, 2024USD 7500 Monthly15 May, 2024N/AIt Service Management,It Operations Management,Servicenow,Teams,Information Technology,Csm,Computer Science,Customer Service Management,Product Knowledge,DesignNoNo
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Description:

JOB REQUIREMENTS:

  1. ServiceNow Solution Design and Implementation:
  2. Capabilities Enablement - Lead the effort to enable teams to maximize ServiceNow capabilities.
  3. ServiceNow Development and CI/CD:
  4. IT Service Management (ITSM) and IT Operations Management (ITOM): Utilize deep product knowledge to optimize ITSM processes, including incident, problem, change, and release management.
  5. Customer Service Management (CSM): Design and implement CSM solutions that enhance the customer service experience.

QUALIFICATIONS:

  1. Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).
  2. ServiceNow Certified Implementation Specialist (CSM, ITSM, ITOM) certification is essential.
  3. Proven experience in designing, developing, and implementing ServiceNow solutions.
  4. Deep knowledge of ITSM, ITOM, and CSM modules, as well as ServiceNow platform architecture.
  5. Proficiency in ServiceNow development and CI/CD practices.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Information Technology

Graduate

Computer science information technology or a related field (preferred

Proficient

1

Singapore, Singapore