Senior Service Provider Manager Contracts and Sustainability (all genders)
at Zalando
Berlin, Berlin, Germany -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 29 Aug, 2024 | Not Specified | 30 May, 2024 | 3 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- You’ll manage Customer Care Service Providers (SPs), fostering a transparent and supportive relationship while proactively (1) administering the lifecycle of a portfolio of contracts between Zalando and SPs and (2) managing compliance to contracts terms and conditions, including to Zalando’s Social Standards.
- You’ll challenge established processes, develop and introduce processes to raise required standards and long-term business value in regards to contract management, social standards and other compliance matters e.g. data protection.
- You’ll run projects e.g. Request for Proposal process, design strategies for negotiations and lead meetings with senior stakeholders externally and internally.
- You’ll create logical and practical frameworks to solve complex issues, build and execute easy-to-understand approaches to solve multi-facetted problems (fraud, data breaches and similar).
- You’ll contribute to the Zalando Service Provider Management community by sharing best practices and learnings.
- You’ll work as a member of a cross-functional team.
REQUIREMENT SUMMARY
Min:3.0Max:5.0 year(s)
Information Technology/IT
IT Software - Other
IT Support
Graduate
Proficient
1
Berlin, Germany
