Senior Service Transformation Manager

at  NHS Nottingham and Nottinghamshire Integrated Care Board

Key Working Relationships To work effectively with colleagues working at Place and PCNs to support PBP and PCN development. To work effectively with the central ICB teams to implement service change at a local level Operate effectively in a flexible and demanding environment and proactively engage with NHS staff, consultants and contractors working on a variety of topics. Work effectively with a variety of external consultancies working on other projects and programmes within other NHS directorates as required Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting. Having the ability to deal with resulting potentially aggressive/antagonistic situations.
Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues Nurtures key relationships and maintains networks internally and externally, including national networks Close liaison with the Communications and Engagement team on public relations and marketing activities Link with managers and members of other functions, to address inter-dependencies and ensure alignment Apply a structured change management approach and methodology for the impact of any change Deputise for the Deputy Director (Primary Care Transformation) as required, expanding on knowledge, skills and experience within personal professional development. Functional Responsibilities Operational To oversee team members to deliver the requirements listed above; engage and liaise with key stakeholder, in particular: To support the delivery of day to day activities and projects To manage team and drive delivery of a range of business initiatives and projects To support the identification and sharing of best practice in employee engagement To operate in a highly political and sensitive environment Support the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits Project Management Lead the project team in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project. Develop a comprehensive and cohesive plan for the transition period which is consistent with the overall project timetable, meets the strategic direction of the team and minimises unnecessary disruption to stakeholders involved in the process and is operationally sound. Pro-actively manage stakeholders, respond to and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms.
Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost effective manner. Maintain the project initiation document and associated plans with regular team meetings to monitor progress and resources. Ensure the flexibility of the project if required to meet conflicting/changing requirements. Responsible for the planning and organisation of numerous events/meetings.
Ensuring communication tools are used to their maximum value for circulating the minutes, agenda and presentations in a timely manner. Demonstrate effective stakeholder management across different departments and at all levels. Support other project managers as and when required. Take into account the impact of any change the projects will have on the business.
Ensure that the projects maintain business focus, have clear authority and that the context, including risks, are actively managed in alignment with the strategic priorities of NHS. Financial and Physical Resources Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of budget management responsibilities. Budget holder for assigned function/team, budget setting with the (Primary Care Transformation). Responsible for ensuring adherence to the budget, ongoing monitoring of expenditure against budget and ensuring the appropriate documentation is available for scrutiny.
Identify products, equipment, services and facilities for assigned activities, achieving stakeholder buy-in as required. Placing orders and signing invoices, keeping mindful of budget limitations. Responsible for making recommendations, providing advice and able to prepare strategic reports/briefings for the (Primary Care Transformation), Steering/Reference Groups and others as required. Information Management Drafting reports summarising status on issues, appraising outcomes, and providing progress reports for the (Primary Care Transformation) .
Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business cases and contribute to project products. Analyse, interpret and present data to highlight issues, risks and support decision making. Policy and Service Development Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLAs) which may impact service. Proposes changes to own function making recommendations for other service delivery.
The post holder will need to maintain a good knowledge of emerging policies from government departments for example pensions, change management, constitution. This will assist in the thinking and definition of the strategy discussions for the Network and stakeholders. Research and Development Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting data and information Deliver projects to comply with key performance indicators. Co-ordinating Research & Development initiatives, delegating as appropriate.
Planning and Organisation Contribute to the strategic planning of Team projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary. Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes. Contribute to short, medium and long term business plans, achieving quality outcomes

Please refer the Job description for details