Senior Site Reliability Engineer

at  NinjaOne LLC

ABOUT YOU

• Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering or other related technical degree.

• 7+ years’ minimum experience in DevOps or Site Reliability Engineering

• 3+ years minimum experience in C++ or Java development experience
• Expert+ level Linux administration, scripting, and troubleshooting
• Thorough knowledge of Observability (New Relic, Splunk, DataDog)
• Comprehensive experience with AWS (Amazon Web Services) and its tools
• Extensive experience with cloud automation and infrastructure-as-code, primarily CloudFormation but also including Terraform, Helm and Ansible
• Experience with containers, Kubernetes and distributed microservice architectures
• Passionate about automation, security, and self-service
• Hands-on experience with CI/CD and SDLC (Software Development Life Cycle) processes
• Effective communication skills, both verbal and written.

ABOUT US

NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity, while reducing risk and IT costs. NinjaOne is consistently ranked #1 for its world-class support and is the top-rated software on G2 in seven categories including endpoint management, remote monitoring and management, and patch management.

ABOUT THE ROLE

At NinjaOne we are passionate about building unified IT solutions that simplify the way IT organizations work. We are currently looking for a Senior Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services.
Location- eligible if you are located in Australia and in the states of New South Wales or Victoria. This is a work from home or hybrid role depending on your preference.

WHAT YOU’LL BE DOING

• Diagnose and resolve complex application and infrastructure issues.
• Participate in our 24x7 on-call rotation, SCRUM, and deployment planning.
• Improve availability and reduce customer impact using observability tools.
• Ensure best-practice and security-minded architecture by influencing design decisions.
• Create and maintain technical documentation and SOP’s.
• Develop software, scripts, or tooling to improve efficiency and reduce delivery time.
• Other duties as needed.