Senior SMB Digital Solutions Manager

at  Vodafone

WHY WORK FOR US:

• At Vodafone, we’re working hard to build a better future A more connected, more inclusive, and more sustainable world.
• We believe technology is only as powerful as the people using it to create a better tomorrow.

WHO WE ARE:

• Vodafone is pioneering Ireland’s Gigabit society.
• We are Ireland’s leading total communications provider offering products and services make a real impact in the lives and communities of our customers.
• As part of Vodafone Group, we are part of the world’s largest mobile community with a presence across all five continents.
• We’re at the forefront of innovation in Ireland. From delivering Gigabit speeds which offers the fastest game play for gamers, or helping people work from anywhere in the country, the work we do is at the cutting edge of technology and is constantly evolving.
• Our purpose is to connect for a better future, and this is made possible by our people. No matter what your background, career stage or interests, we have opportunities across all areas of the business, which will help you explore and unlock your full potential.
• You will get to work in a fantastic environment where diversity and difference is valued, flexible working is the norm and you’ll get to play a role in delivering Ireland’s Gigabit Society!
• Our people are at the Centre of everything we do.
• We employ approximately 1,300 people in Dublin and across our network of retail stores in Ireland.
• Our aim is to ensure each employee has the opportunity to innovate, to be challenged and to be rewarded. We are dynamic in everything we do, including our approach to training, development, performance management and flexible benefits.
• Vodafone is committed to support LGBT+ people at work.
• We are an equal opportunities employer where our people can be at their best.

ROLE PURPOSE

• As customers continue to invest in digital to support their growth ambitions this is an exciting time to join Vodafone Business as we are embarking on a journey of transformation and investment to help customers to achieve their business ambitions through our expanding portfolio of connectivity and ICT solutions.
• As the Senior SMB Sales Strategy Manager for SaaS, you are responsible for defining, leading, and implementing strategies & effective operational plans to deliver Digital Solutions growth for Vodafone Ireland. As a leading telecommunications partner for Small and Medium Business customers in Ireland, we are uniquely situated to help advise & shape how companies enable their businesses with solutions that help them to connect, grow & operate more effectively in a digital age.
• In this role you will formulate and deliver against ambitious sales plans along with providing effective cross functional leadership for Digital Solutions across the wider Vodafone organisation.
• Driving the delivery of growth and revenue targets to successfully deliver and scale our Digital Solutions portfolio as part of our Small Business strategy & sales plans – to ultimately increase the company’s profit, deliver new business growth and motivate our teams & partners to achieve these goals.

ESSENCE OF ROLE – KEY ACCOUNTABILITIES:

• Definition and implementation of the Vodafone SMB strategy for Digital Solutions/SaaS.
• Accountable for the design, development and implementation of the Sales Strategy and operational plan for Digital Solutions revenue growth - across SME and SoHo customer segments. Managing delivery of plans across Monthly, Quarterly and Annual cycles.
• Driving pipeline acceleration and sales enablement as required to support delivery of sales targets.
• Lead a cross functional team to deliver against Digital Solutions strategy – establishing and managing an eco-system of stakeholders and driving the delivery of the operational plan across Sales, Product, Commercial, Finance, CVM, Marketing, Technology & Digital.
• Collaborate cross functionally to define and deliver a cohesive and effective go-to-market strategy for existing and future solutions - with a focus on Digital, Omni-channel, efficiency and NPS for Digital Solutions revenue and growth.
• Champion and advocate for Digital Solutions across the business to ensure integration and alignment with core connectivity offerings.
• Devise the strategy and plan for the selection and engagement of Digital Solutions partners to enable future scale against our growth ambitions.
• Establish, lead & maintain exceptional Stakeholder relationships across Vodafone Ireland & Group – for example Commercial, Product, Marketing, CVM, Digital, Technology, Finance and Consumer.
• Inform, maintain & develop a strategic understanding of the competitive landscape for Digital Solution translating this into actionable insights to deliver on the commercial strategy for Vodafone Digital Solutions revenue growth. Ensuring a data-led and customer centric approach in all planning and delivery.