Senior Soft FM Operations Manager

at  Equans

Requisition ID: 55869
Domain: Facilities Management/Operational/Account Management
Contract type: Permanent
Schedule: Full-Time
Equans is a renowned energies & services contractor and a proud member of the Bouygues global industrial group. Our expertise spans the design, construction, and maintenance of buildings and critical infrastructure worldwide.
We currently have an exciting opportunity for a Senior Soft FM Operations Manager to join our Facilities Management team at the University of West London in Ealing. This is a permanent role working 40 hours per week, Monday to Friday from 8.30am to 5.30pm, with a requirement to be part of the management call out rota.

• Reporting to the General Manager
• Responsible for all Soft FM operational staff, budgets and performance of facilities management services within the contract, maintaining a close liaison with the Client FM function, ensuring day to day requirements of delivering the FM contract are met.
• Deliver high quality Soft FM services ensuring added value, increased productivity, and cost efficiencies wherever possible and encourage innovation to provide ongoing service improvements.
• Drive engagement with the university schools and departments in order to enhance the perception of Bouygues within the University.
• Formulate budgets, business plans and departmental strategies to meet the demands of service provision and continuous improvement.
• Recruit organise, train, develop and motivate staff.
• Ensure strong liaison with client team for service delivery and commercial activity of contract
• Working 40 hours per week from 08.30 to 17.30, Monday to Friday, with flexibility needed for some evening and out of hours attendance