Senior Software Engineer – ESRE Merchandising

at  Williams Sonoma

TECHNICAL AND INDUSTRY KNOWLEDGE:

• Strong understanding of Product and location hierarchy and inventory transactions
• Expert in Retail Sales Audit
• Good understanding of all aspects of Inventory and its integration with upstream/downstream applications

YOUR JOURNEY IN CONTINUED LEARNING

• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops and learning programsSpeaker series
• 
  This role is not eligible for relocation assistance.
  Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
  Our Company
  Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We’ve seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn’t changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we’re a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we’re always looking for new energy and ideas

• Support activities for merchandising and inventory management (RMS, ReSA, FlexPLM, PIM) and inventory planning (Just Enough) to deliver the highest level of service to the business within the construct of the managed services agreements, and maintain a sharp and committed focus on continuous improvement and production support.
• Identify technical and functional gaps in applications and have those addressed to minimize systemic issues and to reduce manual work around efforts.
• Define the key operating metrics to measure the health of the applications.
• Develop dashboards for one single view to measure and monitor the system health, track any SLA breaches, and communicate the same.
• Drive high value business tasks from start to closure.
• Partner with the product management and application delivery team to understand the upcoming system enhancements and prepare to accept those changes and support them.
• Closely collaborate with Product Management and Application Delivery teams operate closely as one team to address the business needs.
• Lead the team towards the best practices and facilitate efficient collaboration with other application teams.
• Coordinate with the business and different technical teams involved.
• Perform technical review of changes being made and see to the successful implementation.
• Provide regular updates to the leadership for the task at hand and walk the business through the changes implemented and successful implementation of the same.
• Coach and mentor junior team members for continuous learning.On-call twenty-four (24) hours a day, seven (7) days a week for any urgent, escalated application issues based on position in escalation protocol.