Senior Software Engineer (Salesforce Admin and Dev role)
at BPK Tech
Bayern, Bayern, Germany -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 13 Sep, 2024 | Not Specified | 15 Jun, 2024 | 4 year(s) or above | Salesforce,Integration,Customer Service,Functionality,Availability,International Clients,Communication Skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
JOB INFORMATION
Industry
IT Services
Salary
11 - 17 Lakhs
Work Experience
7-8 yrs
City
Open for Remote
State/Province
Karnataka
Country
India
Zip/Postal Code
560066
JOB SUMMARY:
We are looking for a Senior Salesforce Admin with overall, of 7-8 years of experience of which 4-5 years of experience to manage our Salesforce environment. The ideal candidate will have strong technical expertise, excellent communication skills, and a proven track record of working in client-facing roles. This position requires working night shifts 3:00 pm to 12:00 am to support our international clients.
QUALIFICATIONS:
Experience: Overall, of 7-8 years of experience with at least 4-5 years of experience as a Salesforce Administrator, preferably in a client-facing role.
Certification: Salesforce Administrator Certification required; Advanced Administrator Certification preferred.
- Technical Skills: Proficiency in Salesforce customization, configuration, and integration. Strong knowledge of Salesforce best practices and functionality.
- Communication Skills: Ability to clearly explain technical concepts to non-technical stakeholders. This is a client facing role. Excellent verbal and written communication skills is mandatory.
- Problem-Solving: Strong analytical and problem-solving skills. Ability to troubleshoot and resolve complex issues.
- Client-Facing Experience: Demonstrated experience in managing client relationships and providing high-quality customer service.
- Availability: Willingness to work night shifts to support international clients.
PREFERRED QUALIFICATIONS:
- Experience with Salesforce Lightning.
- Familiarity with Salesforce AppExchange products.
- Knowledge of Agile/Scrum methodologies.
Responsibilities:
KEY RESPONSIBILITIES:
Salesforce Management: Oversee and manage the Salesforce CRM system to ensure its optimal performance and reliability.
Customization and Configuration: Customize Salesforce applications, create workflows, and validation rules to meet business requirements.
- Data Management: Perform data imports, exports, and data cleansing to maintain data integrity and accuracy.
- User Support and Training: Provide technical support to end-users, troubleshoot issues, and conduct training sessions.
- Client Interaction: Serve as the primary point of contact for clients, understanding their needs, and providing timely and effective solutions.
- Integration: Manage and implement Salesforce integrations with third-party applications and internal systems.
- Release Management: Manage release using tools like VS code, code backup, github, gearset etc. Experience of sandbox refresh, org cleaning etc
- Security and Compliance: Ensure the security of the Salesforce environment and compliance with company policies and industry standards.
- Reporting and Analytics: Develop and maintain reports and dashboards to support business decision-making.
- Continuous Improvement: Stay updated with Salesforce releases and best practices, continuously improving the system and processes.
Experience: Overall, of 7-8 years of experience with at least 4-5 years of experience as a Salesforce Administrator, preferably in a client-facing role.
- Certification: Salesforce Administrator Certification required; Advanced Administrator Certification preferred.
- Technical Skills: Proficiency in Salesforce customization, configuration, and integration. Strong knowledge of Salesforce best practices and functionality.
- Communication Skills: Ability to clearly explain technical concepts to non-technical stakeholders. This is a client facing role. Excellent verbal and written communication skills is mandatory.
- Problem-Solving: Strong analytical and problem-solving skills. Ability to troubleshoot and resolve complex issues.
- Client-Facing Experience: Demonstrated experience in managing client relationships and providing high-quality customer service.
- Availability: Willingness to work night shifts to support international clients
REQUIREMENT SUMMARY
Min:4.0Max:8.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Proficient
1
Bayern, Germany