Senior Solutions Architect

at  Konica Minolta Business Solutions Canada Ltd

Overview:
The Senior Solutions Architect is responsible for soliciting, interpreting and socializing business requirements of our high-profile Clients, in the context of technological solutions to support their business needs and objectives – ensuring the growth of the project revenue stream. The SSA helps lead a team of Solutions Architects - coaching, mentoring, and guiding them in the delivery of relevant and robust technology solutions for our Client Portfolio.

Responsibilities:

• Possesses a solid understanding of Industry trends and general IT architecture fundamentals.
• Uses industry knowledge alongside a strong familiarity with IT Weapons Products and Services to identify opportunities for our current Client base as well as for prospective Clients, playing a prominent role in building IT Weapons project queue.
• Leads Client interactions, leveraging technical experts (Practice Directors, Enterprise Architects and Consultants) to build and maintain Strategic Client Technology Roadmaps.
• Meets with the clients directly to understand and document technology and business requirements.
• Participates in the assessment and development of Statements of Work and Proposals.
• Participates in the RFP process as required to build and socialize high level technology solutions to Client business problems.
• Leads the Statement of Work Peer Review process to ensure solutions are relevant and of the highest accuracy possible.
• Leverages Infrastructure Assessments to ensure Client Technology Roadmaps remain accurate and relevant (Technology Business Plans).
• Works directly with technology experts within IT Weapons and vendor partners to validate the proposed solutions.
• Works with the Sales team to deliver proposals and recommendations to high profile clients in written and presentation format.
• Possesses excellent communications skills, leading and facilitating architectural design sessions with IT Weapons Clients.
• Contributes to mentorship and coaching of Solutions Architects.
• Facilitates reporting on team performance and maintains the Pre-Sales board.
• Suggests innovative ideas to increase Sales and improve Client experience (e.g. accountable for delivery and maintenance of Calculators and Playbooks).
• Identifies areas for improvement and makes constructive suggestions for change.
• Contributes to recruiting and onboarding of new SA Team members.
• Contributes to development and maintenance of Team Governance.
• Leads review/qualification of new opportunities as presented in our internal Opportunity submission platform (Forge).
• Accountable for Solutions throughout entire project lifecycle, participating in the project change control process, as required.

Qualifications:

SOFT SKILLS

• Excellent Communicator (verbal and written).
• Influential
• Thought Leader
• Self-Starter
• Possesses a Strategic mindset.
• Strong organizational skills and ability to work in a fast-paced environment.
• Ability to build and maintain a strong rapport with Clients.

EDUCATION AND EXPERIENCE

• Working Experience

• 8+ years of experience in a Client facing Pre-Sales role providing technical assessments and architecting solutions.

  or

• 10+ years of practical experience in delivering Client Solutions in a Senior capacity.

• College Diploma or equivalent
• Experience selling IT services.
• Cloud solutions and/or managed services provider experience will be highly valued.
• Product knowledge of Microsoft, Cisco, Fortinet, Citrix, Cloud Technologies, and VMware.
• Ongoing commitment to professional development and industry certifications.
• Occasional evenings and weekend work as required.
• Travel to client/vendor sites and meetings (0-25%)
• Ability to work with a variety of challenging clients and communicating with all levels of leadership (including C-level executives)

• Possesses a solid understanding of Industry trends and general IT architecture fundamentals.
• Uses industry knowledge alongside a strong familiarity with IT Weapons Products and Services to identify opportunities for our current Client base as well as for prospective Clients, playing a prominent role in building IT Weapons project queue.
• Leads Client interactions, leveraging technical experts (Practice Directors, Enterprise Architects and Consultants) to build and maintain Strategic Client Technology Roadmaps.
• Meets with the clients directly to understand and document technology and business requirements.
• Participates in the assessment and development of Statements of Work and Proposals.
• Participates in the RFP process as required to build and socialize high level technology solutions to Client business problems.
• Leads the Statement of Work Peer Review process to ensure solutions are relevant and of the highest accuracy possible.
• Leverages Infrastructure Assessments to ensure Client Technology Roadmaps remain accurate and relevant (Technology Business Plans).
• Works directly with technology experts within IT Weapons and vendor partners to validate the proposed solutions.
• Works with the Sales team to deliver proposals and recommendations to high profile clients in written and presentation format.
• Possesses excellent communications skills, leading and facilitating architectural design sessions with IT Weapons Clients.
• Contributes to mentorship and coaching of Solutions Architects.
• Facilitates reporting on team performance and maintains the Pre-Sales board.
• Suggests innovative ideas to increase Sales and improve Client experience (e.g. accountable for delivery and maintenance of Calculators and Playbooks).
• Identifies areas for improvement and makes constructive suggestions for change.
• Contributes to recruiting and onboarding of new SA Team members.
• Contributes to development and maintenance of Team Governance.
• Leads review/qualification of new opportunities as presented in our internal Opportunity submission platform (Forge).
• Accountable for Solutions throughout entire project lifecycle, participating in the project change control process, as required