Senior Solutions Architect, Salesforce

at  Toast

TOAST OVERVIEW:

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Do you have the right ingredients? (Requirements)

• 3+ years experience in a Salesforce Solutions Architect, Technical Lead or Lead Architect role
• 5+ years experience in Salesforce Service Cloud and Sales Cloud and GTM/G&A applications, such as CPQ, DocuSign, Conga, Marketo, LeanData, Impartner
• Experience with system consolidation and data migration initiatives
• Experience working in an Agile Enterprise-level Salesforce environment
• Proven ability to have confident techno-functional conversations with cross functional teams across departments
• Excellent troubleshooting and problem solving skills.
• Knowledge of latest tools and technologies to deliver testable, maintainable, and modern solutions
• Great team player with a can-do attitude and attention to detai

• Assess current state salesforce architecture for our core systems and our acquired company’s systems to advise on an optimal path to integrate technology and business processes across the lead to cash and customer success life cycles.
• Advise on the future state architecture of our salesforce implementation for optimal implementation of new features and functionalities.
• Create/update best practices and enforce within teams.
• Lead various aspects of Toast’s Salesforce Engineering and drive scalability, flexibility and security.
• Create improvement plans for our systems to enable scalability and flexibility.
• Take ownership of creating reusable components and process to enable efficiency across systems and operations.
• Collaborate with business stakeholders to ensure major initiatives are built to scale and best practices are followed.
• Analyze business requirements and develop technical solutions which are scalable and flexible.
• Review design and code created by team members to ensure best practices are being followed.
• Create and document target state solution architectures.
• Create architecture drawings, narratives, architecture decision records, and other repository artifacts
• Create documents on Toast specific best practices for Salesforce teams
• Review designs, deployment strategies and other technical aspects of Toast’s Salesforce SCRUM teams
• For various projects constantly provide process, design and code review support.
• Create and upgrade reusable process and deployment templates for efficient delivery of technical artifacts.
• Help define and document standards and processes to support and facilitate SFDC architecture for the Enterprise Applications and Technology department
• Create documentation and automated workflows for architecture reviews across different teams
• Create documentation for standards and processes which can be leveraged by technical teams to maintain a consistent delivery model.
• Provide technical oversight and mentorship to admins and other team members
• Review technical deliverables for various salesforce teams
• Guide and mentor the junior team members.

Do you have the right ingredients? (Requirements)

• 3+ years experience in a Salesforce Solutions Architect, Technical Lead or Lead Architect role
• 5+ years experience in Salesforce Service Cloud and Sales Cloud and GTM/G&A applications, such as CPQ, DocuSign, Conga, Marketo, LeanData, Impartner
• Experience with system consolidation and data migration initiatives
• Experience working in an Agile Enterprise-level Salesforce environment
• Proven ability to have confident techno-functional conversations with cross functional teams across departments
• Excellent troubleshooting and problem solving skills.
• Knowledge of latest tools and technologies to deliver testable, maintainable, and modern solutions
• Great team player with a can-do attitude and attention to detail