Senior Solutions Engineer (EMEA)

at  SEMrush

Hi there!
We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don’t miss your chance. This is our Senior Solutions Engineer role for those who are goal and success-oriented.
In October 2023, we launched Semrush Enterprise, marking a significant milestone for the business. Just six months in, it’s clear that there’s never been a better time to join our commercial organization. With nearly 108,000 loyal, paying customers and over 1 million free users, our platform is ripe with cross-sell and upsell opportunities. So much so, that our team is growing – a lot!
We’re looking for Senior Solutions Engineers to join our teams across the US, APAC, Latam, and Europe. The ideal candidate will thrive in a customer-focused environment and in direct partnership with Sales, Data Engineering, Solutions, Product Development, and Senior Leadership.

WHO WE ARE LOOKING FOR

• 5-7 years Technical Pre/post-Sales / Sales Engineering in the SaaS industry.
• 2-3 years of experience in a mid-market or enterprise sales role, with a successful track record of consistently closing >$250k ARR deals.
• B.S. degree in an engineering or similar program from an accredited college / university preferred or equivalent experience.
• Proficient in various sales methodologies such as Sandler, Challenger, SPIN, MEDDIC, or others.
• Highly organized and structured approach to drive consistent success.
• Customer-focused mindset with a drive for exceptional customer experience.
• Strong communication skills and comfortable interacting with clients.
• SEO knowledge is highly preferred.
• Experience with implementing software products or solutions to large and dynamic enterprise companies
• Ability to work well in a highly dynamic / team environment that focuses on providing above-industry-standard customer service.

• Serve as a trusted advisor to our customers, actively identifying and driving new customer opportunities that align with their business objectives.
• Conduct comprehensive Semrush business reviews to gain insights into our customers’ specific business problems and challenges, and effectively communicate how Semrush solutions can address those issues.
• Successfully builds relationships with the account team, partners, and customers in support of sales team objectives.
• Establish and maintain a deep understanding of the overall Enterprise Semrush technology portfolio and the competitive landscape.
• Be a thought leader to the sales team and a technical lead on strategic client relationships across various industry verticals.
• Collaborate with Executive, Product, Sales, and other senior-level decision-makers.
• Ability to provide authoritative guidance on technical concepts with strong skills in API, IT operations, security, and processes.
• Expertise in handling technical data questions from clients and prospects.
• Help champion an environment for ongoing strategic customer success.
• Work closely with key client executive decision-makers on product evaluations and proof of concepts to ensure the solutions/products meet client objectives.
• Analyze market trends and competitor offerings to effectively position Semrush as the leading choice for customers, highlighting our competitive advantages and differentiators.
• Perform high-level Discovery with your clients.
• Conduct internal training, prepare & conduct demos, host webinars and events with clients, and interact with other Semrush Teams.