Senior Specialist: Commission

at  Vodafone

MUST HAVE TECHNICAL / PROFESSIONAL QUALIFICATIONS:

• Grade 12 essential.
• Bachelor’s Degree or National Diploma in Computer Science, Information Technologies or related field (essential)
• Post Grad Degree or Professional Qualification (desirable)
• Minimum of 5 – 8 years IT and Commission management experience (essential)
• Minimum of 3 years relevant management/ supervisory experience (essential)
• Technical strong in sql (essential)
• Solid Data analysis
• Track record of managing and developing people (essential)
• Track record of vendor management with experience in managing off-shore vendors (advantage)
• Project Management Experience (desirable)
• Experience in the IT/Telecommunications industry (desirable)
• Sound business acumen and understanding of Information systems

CORE COMPETENCIES, KNOWLEDGE AND EXPERIENCE:

• Proven track record in designing and managing complex commissions structures.
• People Leadership capabilities - Experience in leading teams of highly skilled business and technical resources
• Collating information from various business and technical stakeholder groups.
• Flexible: able to adjust easily to rapid change, a strong sense of urgency and able to work well under pressure
• Obsessed with client service and satisfaction.
• Dynamic individual willing to work extended hours when required and results-driven in all aspects.
• Effective Planning and Organising
• Business writing & reporting

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• Strong Interpersonal capabilities
• Strong Problem-solving capabilities
• Presentation and facilitation capabilities
• Sound knowledge of business and financial processes.
• Sound knowledge of commissions
• Creative Thinking and Innovative
• Effective resource utilisation and supervision.
• Commitment

ROLE PURPOSE/BUSINESS UNIT:

• To manage, maintain, and provide strategic and technical direction on compensation, ensuring that the strategic initiatives are developed, implemented, and operated as expected.
• Ensure valid, timely, and accurate commission compensation to our internal and external customers.
• Ensure that functionality developed and deployed fulfills the business requirement, is delivered on time, and does not negatively impact our daily production operations.
• Ensure that products and services configured on the commission system meet the business requirements and are configured accurately and on time.
• Ensure compliance with regulatory and governance,
• To implement continual process improvements on all production activities within the department
• To monitor and correct data incongruences that could directly impact the quality and accuracy of compensation-run processes

YOUR RESPONSIBILITIES WILL INCLUDE:

• To conduct strategic and tactical planning, business analysis, and high-level requirements determination
• Regularly review and update the commission policy to ensure it remains relevant.
• Technically Supervise and Manage a team of specialists providing mentorship towards enhancing competencies.
• To manage the successful implementation of commission solutions to the business and channel partners
• To ensure that all reengineering initiatives consider the impact on systems.
• End to End Management of Vodacom’s Commission systems and processes including, but not limited to
• Collect and interpret data related to commission payout.
• Review statistics to ensure accurate compensation, identify trends and discrepancies, and take corrective actions when necessary.
• Generate reports and insight to identify trends or areas for improvement.
• Adhere to all SOX and audit governance related to the commission system.
• Collaboration and support to finance and other stakeholders to ensure seamless integration of commission plans.
• To carry out system-wide reconciliations
• To assist in managing contracts and service level agreements with the business, suppliers, and channel partners. This includes the ability to manage a mix of off-shore and onshore suppliers