Senior Specialist - Customer Quality

at  KK Wind Solutions

Do you have the passion for renewable energy, optimization and possess expert knowledge in supply chain? If your answer is yes, then come and join our dynamic team as a Senior Specialist – Customer Quality at KK Wind Solutions (KKWS), a high-growth company at the forefront of exciting renewable energy projects. As a leading partner in electro- mechanical systems, we are committed to innovation, excellence, and pushing the boundaries of what’s possible.
In this role, you will lead the quality interface with assigned customer(s) for the complete product lifecycle, to maximize product quality and customer satisfaction. This is a unique opportunity for a dedicated individual to make an impact in a high-growth company!

OUR REQUIREMENTS

• At least a Bachelor’s degree in electrical & electronics, mechanical engineering or related fields
• Knowledge of QHSE industry standards & tools (ex. ISO 9001:2015, VDA 6.3, APQP)
• Minimum 3 years of experience in a manufacturing company
• Proficient in spoken & written English
• Strong analytical and problem-solving skills
• Solid planning and activity coordination skills
• Excellent communication and negotiation skills
• Willing to travel up to 40 days globally per year
  Don’t meet all the requirements? No worries – If you possess a can-do attitude, enjoy a collaborative environment and embrace a culture of continuous learning, we would like to hear from you!

WE OFFER

At KK Wind Solutions, we offer you the opportunity to collaborate with colleagues across cultures in developing innovative greentech solutions. Founded on our long history as an industry pioneer and strong financial position, we are always looking for ways to improve our business and encourage new ideas and fresh perspectives. Combined with a flat hierarchical structure and a positive and informal working environment with a can-do attitude, this allows our employees to grow both personally and professionally.

• Monitor product quality performance, customer scorecards, customer satisfaction & drive improvement proposals
• Develop strong working relationships with customers, support on-site visits and monitor critical findings
• Provide onsite and remote technical support for initial investigation of failures
• Support local teams on CAPA activities & multi-site deployment
• Lead internal/external reviews of NCRs & initiate continuous improvement with interdisciplinary teams
• Assure that product & process comply with industry standards and customer requirements, that include regular visits to operations, conduct internal audits & assessments
• Ensure that customer requirements & CTQs are deployed & followed by engineering & supply chain teams
• Actively participate in project Gate review meetings & represent VOC
• Support local teams in creation & follow up on product performance dashboards