Senior Student Services Officer - Mobility and College level programs

at  Australian National University

Classification: ANU Officer 6/7 (Administration)
Salary package: $89,134 - $102,600 annum plus 17% superannuation

Terms: Full time, Continuing

• Ideal role for an experienced administrator with a commitment to excellent customer service and high attention to detail
• Opportunity to work in a high performance team and positive and progressive workplace culture
• Dynamic student facing role providing high level support and guidance across a range of bespoke programs and courses
• Demonstrated experience with complex student administration and high-level stakeholder management is highly regarded.

Position Overview
This position is part of the Student and Experience portfolio of the ANU College of Business and Economics (CBE) and is responsible for administering our bespoke College programs as well as a range of student mobility and work integrated learning courses. In collaboration with our Research Schools this role plays an important part in ensuring our flagship bespoke programs are tailored to meet the specific learning needs of industry partners including external stakeholder management, guiding students through their learning experience and supporting program delivery logistics. This role also works closely across a range of internal teams such as our CBE Careers and Student Employability team to support the student administration of our internships, student exchanges and international and domestic study tours.
For enquiries, please contact: Hiroki Ikedo - Deputy Manager Students and Experience hiroki.ikedo@anu.edu.au
The ANU College of Business and Economics (CBE) seeks to advance knowledge through high quality teaching and research. We contribute to associated professions, industry and government by conducting world-class, long-term strategic research, and through the provision of a range of specialised undergraduate and postgraduate degree programs.
As a part of Australia’s leading university, CBE provides an excellent educational experience for our students. Our global alumni network reaches the world’s leading companies, policy agencies and universities.
We strongly believe that the way in which we operate is defined by our Values and Behaviours and encourage you to apply if you are looking for a workplace that encourages respect, collegiality and excellence.
The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on indigenous.employment@anu.edu.au
ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion

• A statement addressing the selection criteria.
• A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.
• Other documents, if required