Senior Success Manager

at  Zalando

THE OPPORTUNITY

At Tradebyte you work hand in hand with the biggest players in e-commerce – from hip fashion brands to big online shops. We offer you an open work structure and an incomparable team spirit. We believe that work and passion are compatible and for that we offer the appropriate surroundings. With continuous growth, we are looking for new colleagues who share our passion for work. Love what you do – do what you love. Become part of Tradebyte, an independent company within the Zalando Group!

• You will work directly with the fashion e-commerce industry’s big player About You, but also help emerging marketplaces scale their business from the very beginning
• You are the direct contact for cooperation, collaboration and further development with international brands, market compatibility and administration
• You are the first point of contact for our customers with general & sales issues
• You are the connecting piece between the internal departments, the brands, marketplaces and platforms
• You steer the TB.One-related feature and services portfolio of your marketplaces
• You drive the rollout of new marketplace features and enable sales and success managers to sell them accordingly
• You’re the marketplace expert and consult brands and their success managers on how to sell successfully
• You practice active success management based on commercial metrics
• You create KPI dashboards and quarterly business reports and present them to your customers