Senior Technical Application Support Officer - SystmOne

at  The Newcastle upon Tyne Hospitals NHS Foundation Trust

The purpose of the team and all the support officers is to ensure that SystmOne remains fit for purpose and up to date. The incumbent will be part of a team set up to support the various applications that make up the Trusts SystmOne implementation. As there are too many applications for any one person to be a subject matter expert in all of them, senior application support officer will be responsible for being the Trusts subject matter expert in a few applications and for ensuring that a junior is appropriately trained to provide backup coverage in the event of short absences. The scope of support that the team provides (and each officer will be expected to contribute to all activities) includes: Development and maintenance of user documentation Development and maintenance of configuration and support documentation Maintenance of records regarding the release and version status of the SystmOne applications Configuration of applications and their data stores to meet the needs of the Trust and the application users Providing expert advice and guidance on the opportunities offered the SystmOne application Planning and contributing to the setup, testing and deployment of new or updated versions of SystmOne.
Leading the process of identifying and resolving systemic problems with applications As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay

Please refer the Job description for details