Senior Technical Business Systems Analyst

at  Pattison Food Group

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.
Pattison Food Group Ltd. consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members.
We have an exciting opportunity for a full-time Senior Business Systems Analyst to join our IT team in Langley, BC.
Reporting to the Business Solutions Manager, you will work collaboratively with business and IT partners to support projects from ideation to solution delivery.
More specifically, you will be responsible for capturing business objectives and needs into high-level requirements, translating them into detailed solution requirements and specifications, and playing a key role working as part of the delivery team to ensure that solutions achieve their intended goals.

You will be responsible for:

• Ensuring that business needs are clearly and accurately identified.
• Eliciting and documenting requirements and business needs from business and IT stakeholders and subject matter experts.
• Collaborating with software vendors and implementers to investigate and evaluate potential solution alternatives for objectives and requirements.
• Leading and/or participating in the product selection process.
• Mining data and/or legacy code to support analysis and validation and driving the correct solution decisions.
• Performing various roles on projects as needed, which may include project lead, analysis lead, test lead and system trainer.
• Producing deliverables such as project charters, functional and non-functional specifications, decision matrices, user stories, activity diagrams, sequence diagrams, system context diagrams and/or data and interface mappings as appropriate to proposed solutions.
• Utilizing strong leadership and communication skills to coach and mentor project team members and drive solutions.
• Engaging with business partners and influencing project decisions; assessing the risks of various solutions and prioritizing competing business demands.
• Assisting with business change management and training.

You have:

• A post-secondary diploma or degree in Computer Science or a related discipline.
• Experience with supply chain, eCommerce fulfillment, grocery retail, and/or warehouse automation systems is an asset.
• Broad IT domain experience in Applications Development, Project Management, and Quality Assurance.
• Experience in converting business requirements and functional requirements to use cases and user stories with acceptance criteria.
• A solid understanding of technical concepts to effectively communicate with development teams such as familiarity with coding constructs.
• Proficiency in analyzing data through tools such as SQL and Excel to uncover insights, trends, and patterns that inform decision-making.
• Knowledge of process modeling techniques (e.g., BPMN) to visually represent business processes.
• Familiarity with tools like JIRA and Visio, or other requirements and project management tools.
• An understanding of testing processes and methodologies to ensure solutions meet requirements.

You are:

• Able to engage business partners including developers, to achieve goals.
• An effective communicator, both written and verbal.
• Collaborative and able to bring teams together to make informed decisions.

What we offer:
In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.
If you’re looking to join a team that puts people first, you’re in the right place. Apply online today!
This position is based at the Pattison Food Group office in Langley, B.C. While we’re currently operating with a hybrid work-from-home and in-office schedule, we look forward to the day when we are all able to work together in the office again.

• Ensuring that business needs are clearly and accurately identified.
• Eliciting and documenting requirements and business needs from business and IT stakeholders and subject matter experts.
• Collaborating with software vendors and implementers to investigate and evaluate potential solution alternatives for objectives and requirements.
• Leading and/or participating in the product selection process.
• Mining data and/or legacy code to support analysis and validation and driving the correct solution decisions.
• Performing various roles on projects as needed, which may include project lead, analysis lead, test lead and system trainer.
• Producing deliverables such as project charters, functional and non-functional specifications, decision matrices, user stories, activity diagrams, sequence diagrams, system context diagrams and/or data and interface mappings as appropriate to proposed solutions.
• Utilizing strong leadership and communication skills to coach and mentor project team members and drive solutions.
• Engaging with business partners and influencing project decisions; assessing the risks of various solutions and prioritizing competing business demands.
• Assisting with business change management and training