Senior Testing and Quality Assurance Analyst

at  Toronto Transit Commission

JOB INFORMATION

Requisition ID: 9440
Number of Vacancies: 2
Department: Farecard Team (20000056) - Farecard (30000095)
Salary Information: $101,719.80 - $127,218.00
Pay Scale Group: 10SA
Employment Type: Regular
Weekly Hours: 35, Off Days: Saturday/Sunday Shift: Flexibility to work various shifts at 2 locations within the GTA
Posted On: May 10, 2024
Last Day to Apply: May 20, 2024
Reports to: Manager, Testing and Quality Assurance
The Toronto Transit Commission (TTC) is North America’s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC’s vision is to be a transit system that makes Toronto proud. The TTC’s recruitment efforts are directly aligned to its mission of providing “a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.”

WHAT QUALIFICATIONS DO YOU BRING?

Your educational background will include a college or university degree in a related discipline such as Computer Science or Systems Engineering, combined with several years of quality assurance/testing experience, OR a combination of education, training and experience deemed to be equivalent will contribute to the success in this role. Your application will demonstrate proven experience as a QA Lead or Senior QA Tester, with a focus on UAT. Your in-depth knowledge of UAT methodologies, processes, and best practices is required. Your strong understanding of software development life cycle (SDLC) and testing methodologies is an asset.

WHAT SKILLS DO YOU BRING?

• Proven experience as a QA Lead or Senior QA Tester, with a focus on UAT.
• In-depth knowledge of UAT methodologies, processes, and best practices.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Proficiency in creating test strategy, test plans, test cases, and test scripts.
• Proficiency in financial transactions validation and reconciliation processes.
• Experience with defect tracking and test management tools.
• Excellent analytical and problem-solving skills.
• Ability to assume a lead role and provide technical consultation, team guidance, and follow-through on delivery.
• Detail-oriented and committed to delivering high-quality results.
• Ability to work well in a fast-paced and collaborative team environment.

Reporting to the Manager – Testing & Quality Assurance, you will perform the User Acceptance testing (UAT) and quality assurance function. The primary focus is to ensure that all TTC related Farecard applications and technologies undergo well-planned, executed, and completed User Acceptance Testing. This involves developing Quality and Test Strategies as well as Test Plans and Test Cases to evaluate usability, functionality, and performance of the delivered system for Farecard capital projects, and operations initiatives. Additionally, as Senior Testing and Quality Assurance Analyst you will ensure that the Farecard Technology software and hardware delivered by the service provider meet the required quality criteria as defined in the project / maintenance releases. You will work extensively with project managers, subject matter experts, and business stakeholders to understand project requirements, identify UAT scope, using required use cases to design test cases that provide comprehensive test coverage and provide a traceability matrix to validate the test coverage. It is also expected that evaluation will be provided of Service Provider’s test results and environmental standards (e.g., SAE J1455, EN 50155) certifications based on business requirements and safety specifications. You will be required to participate in the TTC’s Customer Service Ambassador Program,