Senior Transformation Business Analyst

at  HSBC

Job description

SOME CAREERS HAVE MORE IMPACT THAN OTHERS.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst.

CAPABILITIES

• Decision Making
• Achieving Excellence
• Delivery at Pace
• Collaboration
• Impactful communication
• Commerciality
• Business Analysis & Design
• Business Case and Benefits Realisation
• Change and Implementation Management
• Process Re-engineering
• Planning and Plan Management
• Stakeholder Management
• Problem Solving and Critical Thinking
• Consultancy
• Resource and Team Management
  Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
  The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

Knowledge

• Expert knowledge of Global Change Delivery Business Transformation Frameworks, methodologies and best practice techniques
• A thorough understanding of the purpose, values, culture and fundamentals of Global Change Delivery
• Outstanding understanding of HSBC Group structures, processes and objectives
• Very strong knowledge of the external environment – regulatory, political, competitors etc.
• Business re-engineering knowledge
• Advanced Business analysis, requirements gathering and design techniques
• Advanced Change management and implementation management techniques and approache

Experience

• Proven track record as an outstanding analyst or consultant
• Overall financial services industry knowledge with specific functional expertise
• Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, operations and technology focused projects
• Experience of business case development and a sound understanding of how design enablers underpin business benefits
• Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
• Excellent communication, inter-personal and negotiating skills
• Excellent decision making and problem solving ability
• Advanced judgmental skills to identify and resolve problems
• Experience of managing large teams and resources located remotely
• Ability to motivate and lead people, employing appropriate management styles
• Proven ability to work across regions whilst maintaining a global perspective
• Proven ability to work with senior stakeholders and business sponsor

Qualifications and Accreditations

• Certified Business Analysis Professional (CBAP) - Optional
• Lean Six Sigma Black Belt - Optional
• Degree in Business Information Systems, business administration / management / economics, engineering and science or a related fiel

PRINCIPAL RESPONSIBILITIES

Global Change Delivery Senior Business Analysts are at the centre of how GCD shapes, delivers and embeds change working with the business and our delivery partners. Primarily, the Senior Business Analyst will be responsible for managing and executing the analysis activity within one or more of the priority programmes. They will lead multi skilled teams responsible for the Requirements Management, Design, Change Management and Implementation Management activities during project delivery. Senior Business Analysts often act as experts across multiple projects and programmes simultaneously, guiding the teams on their approach to Requirements Management and other analysis activity. Senior Business Analyst’s will also oversee Change Management activities spanning from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. They are also ultimately responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot).

WHAT YOU WILL NEED TO SUCCEED IN THE ROLE:

Knowledge

• Expert knowledge of Global Change Delivery Business Transformation Frameworks, methodologies and best practice techniques
• A thorough understanding of the purpose, values, culture and fundamentals of Global Change Delivery
• Outstanding understanding of HSBC Group structures, processes and objectives
• Very strong knowledge of the external environment – regulatory, political, competitors etc.
• Business re-engineering knowledge
• Advanced Business analysis, requirements gathering and design techniques
• Advanced Change management and implementation management techniques and approaches

Experience

• Proven track record as an outstanding analyst or consultant
• Overall financial services industry knowledge with specific functional expertise
• Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, operations and technology focused projects
• Experience of business case development and a sound understanding of how design enablers underpin business benefits
• Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
• Excellent communication, inter-personal and negotiating skills
• Excellent decision making and problem solving ability
• Advanced judgmental skills to identify and resolve problems
• Experience of managing large teams and resources located remotely
• Ability to motivate and lead people, employing appropriate management styles
• Proven ability to work across regions whilst maintaining a global perspective
• Proven ability to work with senior stakeholders and business sponsors

Qualifications and Accreditations

• Certified Business Analysis Professional (CBAP) - Optional
• Lean Six Sigma Black Belt - Optional
• Degree in Business Information Systems, business administration / management / economics, engineering and science or a related field