Senior Transformation Manager | Responsibility & Gaming Transformation

at  ALH Group

ABOUT US

At Australian Leisure & Hospitality (ALH), we believe in bringing people together and connecting locals to their local pubs, enabling great experiences and positive, memorable moments. We are the largest hospitality provider in Australia, owning and operating venues in over 350 communities across Australia and focused on empowering our teams to bring every pub’s story to life meaningfully for the locals.
As part of Endeavour Group, we are united behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 350+ hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH.
Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia. Endeavour Group has separated from Woolworths during the calendar year 2021 and is well-positioned as an ASX Top 50 Company.
Join the team at an exciting time in their evolution!
At Australian Leisure & Hospitality (ALH), we believe in bringing people together and connecting locals to their local pubs, enabling great experiences and positive, memorable moments. We are the largest hospitality provider in Australia, owning and operating venues in over 350 communities across Australia and focused on empowering our teams to bring every pub’s story to life meaningfully for the locals.

As part of Endeavour Group, we are united behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 350+ hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH.

• Join the ALH Strategy & Transformation team in this exciting new opportunity!
• Drive transformation & strategic initiatives in this highly visible senior role.
• Play a critical role in supporting our Responsibility initiatives

As the Senior Transformation Manager (Responsibility & Gaming Transformation) for ALH you will drive critical responsibility, financial crime & gaming transformation initiatives that form part of the ALH strategy. This senior manager level role will be part of the highly visible strategy implementation effort for the ALH / Hotels business and offers a unique chance to lead, drive and deliver innovative programs of work.

We are looking for someone who is:

• Passionate about pub culture. We provide local communities with their favourite hospitality experiences across our 350 iconic venues, which includes Young and Jackson’s, Queens Hotel, Ramsgate Hotel, Crows Nest Hotel and the Breakfast Creek Hotel. With many key transformational initiatives underway, we’re committed to ensuring our guests enjoy their pub experience responsibly
• Excited to deliver real impact for venue teams and guests. The job requires a mix of thought leadership, analytical problem solving, stakeholder management and driving execution. We want you to be excited about improving the experience for venue teams and creating pub experiences our locals love
• Enjoys problem solving - and delivering impact in real time. You’ll drive programs of work, overcome barriers to successful transformation delivery and refine solutions in partnership with business teams. Importantly this role is about people and delivery - this is not a PMO role (although being skilled in project and change management is a necessary baseline).

Sound good? Read on:

Here’s a taster of the Senior Transformation Manager (Responsibility & Gaming Transformation) responsibilities:

• As a trusted business partner to the leadership team, proactively drive the transformation agenda - ensuring effective execution & delivery of targeted transformation outcomes
• Represent LT sponsors, as the transformation delegate, in relevant forums and apply sound judgement to decision making around tactical and strategic plans
• Leverage your regulatory, financial crime and gaming transformation experience to inject thought leadership on strategic initiative objectives, approach and delivery
• Apply strategic thinking and problem solving skills to structure problems, design & execute appropriate analysis/research, and develop creative and innovative actions to solve
• Engage and maintain strong relationships with other matrixed teams in the business; leveraging these to ensure successful delivery of the strategic & transformation priorities.
• Lead & own core program and initiative deliverables and outcomes alongside the business teams, driving project execution efforts.
• Apply transformation toolkit to successfully establish and deliver programs & initiatives, including scoping, formulation of approach, information gathering, hypothesis testing and analysis and formulation of solutions.
• Implement consistent project & program management methodologies & frameworks to guide & support efforts.
• Coach and support business teams on best practices.
• Identify change management needs and guide change management efforts

Now let’s talk about you:

• Senior transformation experience (5-7+ years) gained in a large matrix corporate environment, strategy consultancy, private equity or similar relevant field.
• Demonstrated experience operating in large transformation programs.
• Bachelor’s Degree in appropriate field of study or equivalent work experience.
• Demonstrated experience and knowledge of strategic problem solving and frameworks, and end-to-end program / project management.
• Superb written and oral communication.
• Excellent interpersonal skills and ability to influence at all levels of the organisation.
• Understanding of responsible gaming & financial crime frameworks
• Experience in hospitality or similar consumer environments is desirable.
• Experience in gaming, wagering or financial services environments is desirable.

As part of Endeavour Group, we are united behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 350+ hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH.

• Join the ALH Strategy & Transformation team in this exciting new opportunity!
• Drive transformation & strategic initiatives in this highly visible senior role.
• Play a critical role in supporting our Responsibility initiative

Here’s a taster of the Senior Transformation Manager (Responsibility & Gaming Transformation) responsibilities:

• As a trusted business partner to the leadership team, proactively drive the transformation agenda - ensuring effective execution & delivery of targeted transformation outcomes
• Represent LT sponsors, as the transformation delegate, in relevant forums and apply sound judgement to decision making around tactical and strategic plans
• Leverage your regulatory, financial crime and gaming transformation experience to inject thought leadership on strategic initiative objectives, approach and delivery
• Apply strategic thinking and problem solving skills to structure problems, design & execute appropriate analysis/research, and develop creative and innovative actions to solve
• Engage and maintain strong relationships with other matrixed teams in the business; leveraging these to ensure successful delivery of the strategic & transformation priorities.
• Lead & own core program and initiative deliverables and outcomes alongside the business teams, driving project execution efforts.
• Apply transformation toolkit to successfully establish and deliver programs & initiatives, including scoping, formulation of approach, information gathering, hypothesis testing and analysis and formulation of solutions.
• Implement consistent project & program management methodologies & frameworks to guide & support efforts.
• Coach and support business teams on best practices.
• Identify change management needs and guide change management effort