Senior UX Designer

at  Horizontal Digital

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone.

NEVER SETTLE

We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.
But enough about us. Let’s talk about you.
We are looking for a highly skilled Senior UX Designer to support our growing client needs and demands by discovering, researching, designing, and defining UX solutions for our customers.

• Demonstrate a strong understanding of user-centered design principles and techniques and advocate for them across the organization
• Build a deep level of trust with our clients
• Constantly look for tools and processes that will make us more efficient and elevate our work
• Plan and facilitate research activities (both user and stakeholder) and UX design workshops with stakeholders, build design artifacts necessary to conduct concept testing/usability testing and produces reports
• Be accountable for defining key user interface behaviors through the use of experience models, personas, storyboards, site maps, flow diagrams, wireframes, mockups, interactive prototypes, simulations, service blueprints, etc. and be comfortable presenting that thinking to our clients
• Translate customer insights into tangible design deliverables within defined timelines. Thinkbeyond boundaries to create design direction
• Develop and maintain user interaction design guidelines as part of our clients’ larger UX design system initiatives
• Develop and/or use appropriate UX design and evaluation processes and/or efficiency and cost measurements to ensure that any design solution meets or exceeds defined needs and strategies
• Be willing to be fearless about driving new ideas, and finding simple and powerful ways tocommunicate them
• Collaborate with other internal disciplines (strategists, UI designers, writers, business analysts, front-end developers, back-end developers, PMs) throughout our agency, as well as client stakeholders, to deliver innovative and effective user experience solutions to our clients, and ultimately their customers