Senior Vice President, Relationship Management

at  BNY Mellon

Overview
Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world’s top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.
With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We’re seeking a future team member for the role of Senior Vice President, Relationship Management to join our Asset Servicing team. This role is located in Pittsburgh, PA – Hybrid

EMPLOYER DESCRIPTION:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world’s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It’s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

IN THIS ROLE, YOU’LL MAKE AN IMPACT IN THE FOLLOWING WAYS:

Serves in a consultative role to the client, advising client top leadership (C-Suite) on the best way to achieve short- and long- term strategic objectives.
Primary client advocate and ultimate escalation point for client satisfaction
Bring the best of BNY Mellon to our clients to grow our relationships
Serves as the interface for compliance, regulatory, reputational matters between clients and the Bank
Attend industry events and conferences to remain visible in the market and remain current on industry trends and competitor services/offerings
Work closely with service delivery teams to drive client satisfaction across the breadth of the relationship
Work closely with business development teams to acquire new business
Ultimately responsible for the revenue lifecycle, directly managing contract and fee negotiation, working with other teams on invoicing and revenue collection

TO BE SUCCESSFUL IN THIS ROLE, WE’RE SEEKING THE FOLLOWING:

Bachelor’s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
7 plus years of total work experience within Financial Services. Experience with Asset Servicing, Front Office, or Strategy Consulting is strongly preferred.
Strong experience in Relationship Management, Client Services or Account Management.
Capable influencer across both internal teams and external organizations
Experienced in designing and executing strategic initiatives, developing and presenting thought leadership