Senior Warranty & Repair Analyst

at  Leidos

Description
Leidos is hiring for a Senior Warranty & Repair Analyst to oversee end-to-end responsibility for warranty and repair status activities and strategies for the Common Hardware Systems – 6th Generation (CHS-6) contract. The Senior Warranty Analyst serves as a key member of the PMO team, reporting to the CHS-6 Logistics Operations Manager.
CHS-6 is a recently awarded US Army IDIQ contract with a ceiling value of $7.9B over 10-years. Come join our new program as Leidos modernizes how the US Military procures and maintains their C5ISR fielded equipment.

Primary Responsibilities:

• Serves as the senior advisor for CommIT hardware warranty and repair activities for the program.
• Continually develops creative strategies to increase program efficiencies. Ability to perform or oversee make versus buy analysis while weighting program risk.
• Maintains warranty and repair analysis data to facilitate strategic decisions.
• Assists PMO and finance with continued efforts to improve the company business case for items on the CHS-6 catalog.
• Maintains working relationships with 3rd party warranty and repair providers and provides SOW guidance to Leidos Subcontracts organization.
• Assists with the customer to resolve issues regarding warranty provisions for CommIT hardware.
• Assists with the PM and Contracts Manager to notify the customer of any product defects discovered prior to Government acceptance.
• Handle Government reporting requirements such as failure analysis and trend reporting.
• Supports property management accountability relative to sparing and repairs.
• Document processes and strategies.
• Strong communication skills and work well within a matrixed organization.
• Track all orders with active warranties and OEM product lines’ risk and profitability levels.

Basic Qualifications:

• Bachelor of Science in Engineering, Supply Chain Management, Business, or related scientific/technical discipline and 8+ years of prior relevant experience or a Master’s Degree with 6+ years of prior relevant experience. Additional experience may be considered in lieu of a degree.
• Ability to obtain and maintain Secret security clearance.
• Ability to coordinate with a matrixed team on the program’s vision for logistics, warranty, and repair activities.
• Experience providing program oversight and execution for warranty and repair efforts utilizing multiple vendors.
• Proven ability to successfully lead other supply chain personnel.
• Project management and operations management experience.
• Effective organization skills and the ability to prioritize multiple tasks.
• Ability to travel to Aberdeen Proving Ground, MD customer site and Abingdon, MD Leidos office as needed.

Preferred Qualifications:

• Active Secret Clearance.
• Strong background in IT equipment & Defense contracting.

• Serves as the senior advisor for CommIT hardware warranty and repair activities for the program.
• Continually develops creative strategies to increase program efficiencies. Ability to perform or oversee make versus buy analysis while weighting program risk.
• Maintains warranty and repair analysis data to facilitate strategic decisions.
• Assists PMO and finance with continued efforts to improve the company business case for items on the CHS-6 catalog.
• Maintains working relationships with 3rd party warranty and repair providers and provides SOW guidance to Leidos Subcontracts organization.
• Assists with the customer to resolve issues regarding warranty provisions for CommIT hardware.
• Assists with the PM and Contracts Manager to notify the customer of any product defects discovered prior to Government acceptance.
• Handle Government reporting requirements such as failure analysis and trend reporting.
• Supports property management accountability relative to sparing and repairs.
• Document processes and strategies.
• Strong communication skills and work well within a matrixed organization.
• Track all orders with active warranties and OEM product lines’ risk and profitability levels