Server Installation Engineer – Assistant Manager – English – Remote Romania

at  Genpact

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Server Installation Engineer – Assistant Manager – English – Remote Romania.

Responsibilities

• L2/L3 Networking Experience (Routing/VPN connectivity/Tunneling/Firewall)
• Intermediate excel level expertise
• Can write and speak in French & English.
• Experience in SAAS (to setup virtual machines/applications/software)
• Checking the Pre-requests for site Readiness before FSE reaching site.
• Guiding FSE on server pre-installation, server Hardware installation.
• Installing & configuring server based on Package.
• Installing & Configuring the 2P/3p (DLIR, Accipio,SSF2,AW) Application.
• Making sure that the server is connected to GE back office via insite-RSVP.
• Updating & maintaining the day to day installation activities & development in installation tracker.
• Remotely supporting the FSE based in EMEA/AnZ/APAC for Installing the server.
• Analyzing the SR for CT FF for cost review.
• HPE registrations making sure server device is registered for Warranty

Qualifications we seek in you!

Minimum Qualifications / Skills

• B.Tech/B.E in Computer Science/Information Technology/Electronics and Telecommunication or Mechanical.
• BCA/MCA, B.sc/M.sc IT
• Excellent communicate in French, in both written and oral forms
• Excellent communicate in English, in both written and oral forms
• Experience working with diverse stakeholders in a multi-vendor environment (Beneficial).
• Basic knowledge of excel and word (Preferred intermediate).
• Good understanding of networks and generic terminologies.
• Year of experience in a Technical Support process (Enterprise or consumer)
• Experience with troubleshooting and diagnosing problems in a remote infrastructure support environment
• Knowledge on Networking concepts
• Excellent communications skills in French & English and ability to work with calmness under stress
• Ability to coordinate with different stakeholders efficiently

Preferred qualifications

• Extensive knowledge of Networking Solutions – Datacenter and Edge
• Ability to effectively communicate technical issues, prioritize them and enjoy working with customers
• Strong customer orientation, excellent phone etiquette and work ethics
• Experience/knowledge on Kubernetes (Optional-good to have)
• Linux Experience (Optional-good to have)
• Fundamentals of Cloud computing (Basic cloud operations)

What we can offer!

• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional trainings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.
JobAssistant Manager
Primary LocationRomania-Bucharest
ScheduleFull-time
Education LevelBachelor’s / Graduation / Equivalent
Job PostingJun 13, 2024, 7:30:32 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Tim

• L2/L3 Networking Experience (Routing/VPN connectivity/Tunneling/Firewall)
• Intermediate excel level expertise
• Can write and speak in French & English.
• Experience in SAAS (to setup virtual machines/applications/software)
• Checking the Pre-requests for site Readiness before FSE reaching site.
• Guiding FSE on server pre-installation, server Hardware installation.
• Installing & configuring server based on Package.
• Installing & Configuring the 2P/3p (DLIR, Accipio,SSF2,AW) Application.
• Making sure that the server is connected to GE back office via insite-RSVP.
• Updating & maintaining the day to day installation activities & development in installation tracker.
• Remotely supporting the FSE based in EMEA/AnZ/APAC for Installing the server.
• Analyzing the SR for CT FF for cost review.
• HPE registrations making sure server device is registered for Warrant