Service Administrator
at Komatsu Forklifts Australia
Perth, Western Australia, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 02 Sep, 2024 | Not Specified | 05 Jun, 2024 | N/A | Interpersonal Skills,Technology,Pronto,Mercedes Benz,Dell,Health,Customer Service,Lenovo,Travel,Microsoft Products,Apple,Cars | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
- Come join a reputable OEM offering career development opportunities.
- Working with a collaborative and supportive team.
- A great place to work.
Komatsu Forklifts Australia promote, sell, hire and service the full range of Komatsu forklifts with niche products to ensure that we have the right solution for our customer’s needs.
THE KNOWLEDGE, SKILLS AND ABILITIES WE’RE LOOKING FOR:
- Previous experience in a customer service or administrative role with a similar industry.
- Strong communication and interpersonal skills.
- Excellent organisation and multi-tasking abilities.
- Proficiency in MS Office applications and Pronto.
- Attention to detail and accuracy.
- Ability to work effectively in a team environment.
The Benefits: We offer a variety of services and benefits to help our employees in their personal lives, including:
- Technology: Discounts on Apple, Dell, Lenovo and Microsoft products.
- Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks.
- Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix.
- Travel: Discounts with Avis, Qantas, Crown Hotels, IHG and travel agent.
ABOUT US
Join the Komatsu family and you’ll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth
Responsibilities:
- Managing service requests and scheduling appointments for both Hire and Retail customers.
- Coordinating with technicians and customers to ensure timely resolution of service issues.
- Maintaining accurate records of service activities and customer interactions.
- Providing exceptional customer service and addressing customer enquiries and concerns.
- Assisting with administrative tasks as needed to support the service team
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Perth WA, Australia