Service Advisor (Motor Dealership)
at Merand Corbett Associates
Stellenbosch, Western Cape, South Africa -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 22 Jul, 2024 | Not Specified | 29 Apr, 2024 | 2 year(s) or above | Good communication skills | No | No |
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Description:
The Service Advisor plays a crucial role in providing customers with a professional service experience. This role involves ensuring effective communication between customers, parts, and service departments to achieve customer satisfaction goals.
EXPERIENCE:
- Minimum 2 years’ Service Advisor experience in a Dealership
- Computer literate (Office Suite)
- Driver’s license and own transport
ADVANTAGEOUS REQUIREMENTS:
- Motor dealership (technical experience)
- Technical Qualification
- Certificated Service Advisor Training Completed
Responsibilities:
- Prepare for the arrival of customers.
- Provide initial consultation and care for customers upon arrival.
- Ensure accurate warranty and motor plan details are entered into the system.
- Update the Dealer Management System, track all vehicles, and update control systems.
- Maintain regular communication with customers throughout the service process.
- Ensure accurate invoice payments.
- Conduct vehicle handovers.
- Follow up with customers and provide reminders.
Educational Qualifications: Senior Certificate Grade 12
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Diploma
Educational qualifications: senior certificate grade 12
Proficient
1
Stellenbosch, Western Cape, South Africa