Service Advisor (Motor Dealership)

at  Merand Corbett Associates

Stellenbosch, Western Cape, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Jul, 2024Not Specified29 Apr, 20242 year(s) or aboveGood communication skillsNoNo
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Description:

The Service Advisor plays a crucial role in providing customers with a professional service experience. This role involves ensuring effective communication between customers, parts, and service departments to achieve customer satisfaction goals.

EXPERIENCE:

  • Minimum 2 years’ Service Advisor experience in a Dealership
  • Computer literate (Office Suite)
  • Driver’s license and own transport

ADVANTAGEOUS REQUIREMENTS:

  • Motor dealership (technical experience)
  • Technical Qualification
  • Certificated Service Advisor Training Completed

Responsibilities:

  • Prepare for the arrival of customers.
  • Provide initial consultation and care for customers upon arrival.
  • Ensure accurate warranty and motor plan details are entered into the system.
  • Update the Dealer Management System, track all vehicles, and update control systems.
  • Maintain regular communication with customers throughout the service process.
  • Ensure accurate invoice payments.
  • Conduct vehicle handovers.
  • Follow up with customers and provide reminders.
    Educational Qualifications: Senior Certificate Grade 12


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Diploma

Educational qualifications: senior certificate grade 12

Proficient

1

Stellenbosch, Western Cape, South Africa