Service and Spares Accounts Manager

at  Veralto Global

VERALTO

Veralto launched in October 2023 as a $5 billion global leader in essential technologies with a bold vision for creating enduring positive impact for the world. Our operating companies are building on a long-standing legacy of success, innovation, and deep customer trust as they work to create a safer, cleaner, more vibrant future.Veralto is headquartered in Waltham, Massachusetts with the 13 operating companies and 300+locations world wide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world united by powerful purpose. Safeguarding the World’s Most Vital Resources™
Veralto’s Water Quality Companies’s – Hach , Chemtreat, Trojan Technologies, OTT Hydromet, Sea-Bird Scientific, McCrometer, XOS & Acquatic Informatics- helps to manage, treat, purity & protect the global water supply from municipal & wastewater treatement facilities to lakes, rivers, watersheds and oceans
Our Prodcut Identification companies – videojet, Esko, X-rite, Linx and Pantoe helps package and protect the world’s food, medicine and essentials tracing and autheniticating billions of goods that travels the global supply chain every day.
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ROLE DESCRIPTION

The primary role of this position is to actively sell the company’s Service offerings. Work on a tactical and strategic level to develop a strong prospect base and meet or exceed all sales and services revenue objectives. Promote and provide cooperation between the various sales channels to drive synergistic and sustainable growth.

What You’ll Be Doing (Job Responsibilities):

• Explore existing install base of assigned territory and design strategies to expand Hach Pacific’s Service business.
• Develop and regularly update sales and account plans to achieve assigned targets through customer engagement, Value Selling, and funnel management.
• Participate in sales activities including customer visits, trade seminars and shows, product demonstrations, customer and channel seminars, and close opportunities by participating in formal proposals, invitations to bid and supply contracts.
• Collaborate actively with other Hach sales channels to identify opportunities and tailor Hach Service solutions to meet customer requirements.
• Actively manage and support all service-related sales activities, including generating, distributing, and following-up on Service leads using Hach Sales tools, following structure sales processes e.g., daily opportunity/funnel management in CRM
• Collects and reports on Voice of Customer, competitive activity, business opportunities, trends, and results, to drive new Service product offerings and to identify and develop growth strategies.

What We Are Looking For (Skills & Qualifications) :

Essential:

• Relevant Trade or Tertiary qualification related to instrumentation and/or process control systems.
• Extensive technical understanding, with minimum 5 years of technical sales or service experience, preferably in service sales with spares and contracts.
• Well-developed sales and negotiation skills.
• Excellent communication skills (written and verbal).
• Self-starter with demonstrated proficiency in time management skills.
• Demonstrated working knowledge of Microsoft Office; CRM (Salesforce and Servicemax) and ERP (Oracle or SAP) experience preferred.
• Ability to travel domestically & occasionally internationally, up to 50% of time.
• Valid driver’s license.

Preferred:

• Water instrumentation, equipment, and process knowledge.
• Strong applications knowledge to provide a total customer solution.
• Experience with SalesForce.com or similar CRM to actively manage a sales territory.