Service Co-Ordinator

at  Queen Victoria Hospital NHS Foundation Trust

We are looking for a self motivated, independent, organised and resourceful Service Co- ordinator to work for the Corneo Plastic Surgery business unit.
You will provide strong operational management and leadership to the Business Unit on a day-to-day basis, developing and managing high quality, responsive and efficient services, in line with Business Directorate and Trust Strategic direction.
You will coordinate and line manage the administrative team within your area, encouraging team working and sharing of good practice.
You will liaise closely with the clinical team, Admin team, Service Manager and other Unit Managers to ensure the efficient and effective delivery of service
1.1 Provide strong operational management and leadership to the Business Unit on a day to day basis, developing and managing high quality, responsive and efficient services, in line with the Business Unit and Trust Strategic Direction.
1.2 Manage administrative staff within the Business Unit, encouraging team working and sharing of good practice.
1.3 Work closely with consultant, nursing and support staff who contribute to the activity of the Business Unit, encouraging multi-disciplinary or ‘triumvirate’ working where possible.
1.4 Manage human and financial resources to help deliver local and national performance targets and other national standards
1.5 Daily management of theatre, and clinic utilisation and productivity.
1.6 Ensure outpatient and theatre resources are used efficiently/productivity.
1.7 Delivery of national constitutional standards, inclusive of Cancer and RTT.
1.8 Support with compliance regime in Trust (inclusive of high quality and timely resolution of incidents, complaints, risks and derogations from CQC/regulatory standards).
Support adequate flow through clinical areas, working collaboratively with clinical staff in order to achieve this.
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.
At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients, We regularly receive excellent results from patient satisfactions surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and developing our workforce with support for continuing education and learning.
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Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.
At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients, We regularly receive excellent results from patient satisfactions surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and developing our workforce with support for continuing education and learning

Please refer the Job description for details