Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Service Coordinator at Forklift Systems
Birmingham, Alabama, United States -
Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

25.0

Posted On

27 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Organization, Detail Orientation, Communication, Multitasking, Scheduling, Work Order Management, Billing Support, Customer Communication, Follow Up, Microsoft Office

Industry

Retail Office Equipment

Description
Description Our company is seeking a highly organized and detail-oriented Service Coordinator to join our team. The Service Coordinator will be responsible for coordinating daily scheduling, overseeing the daily functions of service technicians, and ensuring accurate and timely completion of daily, weekly, and monthly tasks. The ideal candidate will have excellent communication skills, be able to multitask, and have a strong attention to detail. Responsibilities: - Provide all necessary information on work order to support billing process - Coordinate daily scheduling of service technicians - Oversee daily functions of service technicians - Review technician notes on work order – apply appropriate misc. charges, fuel / truck charges and any sublet charges accordingly - Communicate with customers for scheduling, needs and other concerns regarding Preventative Maintenance (PM) Agreements - Follow up with all customers on scheduled times and/or discuss additional concerns with quotes and turnaround times - Support all manufacture and warranty on completion of requirements for Bulletins/Campaigns - Ensure accurate and timely completion of routing daily, weekly, and monthly tasks Requirements - High school diploma or equivalent - Previous experience in a service coordination role - Excellent communication and interpersonal skills - Strong attention to detail and organizational skills - Ability to multitask and prioritize effectively - Proficient in Microsoft Office and other relevant software
Responsibilities
The Service Coordinator is responsible for managing the daily scheduling and oversight of service technicians, ensuring the accurate and timely completion of various tasks. This role also involves supporting the billing process through accurate work order information and communicating with customers regarding scheduling and service concerns.