Service Coordinator Workshop

at  Wrtsil

SERVICE COORDINATOR WORKSHOP

Wärtsilä is a world leader in marine technology and leading the industry’s transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?
We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?
In dieser Position umfasst Ihre Arbeit alle Koordinationsaufgaben der Werkstattaufträge und Projekte in enger Zusammenarbeit mit dem Werkstattteam (intern) und dem Kunden (extern).
An einem typischen Tag beginnen Sie vielleicht mit den Vorbereitungen für eine dringende Überholung, die in die Werkstatt kommt, z. B. Wärtsilä-, Deutz- oder MWM-Motoren.
Daran arbeiten Sie nicht alleine, auch wenn die Arbeit ein hohes Maß an Selbstständigkeit erfordert, da Sie die Unterstützung der Teamleiter und der Werkstattleitung haben.
Ein technischer Hintergrund, vorzugsweise innerhalb einer maritimen Geschichte oder Sie kommen aus der Deutschen Marine, ist wünschenswert, aber nicht zwingend erforderlich.
Unterstützung des Vertriebs bei werkstattbezogenen Angeboten, insbesondere bei nicht standardmäßigen Aufträgen, sowohl bei der Preisfindung/Kostenschätzung als auch bei der Planung.

WHAT WILL YOU BE DOING?

• Coordinating the order process after receipt of the Purchase Order or Project Handover until completion
• Planning of workshop orders and keeping up with the progress
• Participate in the planning meetings with the workshop team
• Handle communication with external and internal customers
• Order handling
• Secure documentation for invoicing
• Purchasing from subcontractors, direct and indirect
• Arrange and coordinate deliveries
• Supplier maintenance and compliance
• Monitoring of sustainability and Environmental Waste
• Supporting the Operations Team when required

TO BE SUCCESSFUL IN THIS ROLE, WE EXPECT YOU TO BE:

• Accountable for your tasks and responsibilities
• Collaborative team player, who engages with others to deliver results-
• Multi-tasker, comfortable juggling multiple projects and maintaining momentum
• High attention to detail with a methodical & practical approach to solving problems
• Flexible approach to work, customer service mindset
• Fluent in English and German verbally and in writing
• The ability to manage different orders/projects simultaneously.
  The environment of this position changes daily so you must be able to adapt and multitask this can be fast moving with large financial implications.
  Last application date: 31/05/2024
  At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.