Service Delivery Lead (Standard Workplace Application & Infrastructure Services)

at  GVT Government Technology Agency GovTech

Singapore is building the world’s first Smart Nation, with fuller use of technology to live, work and play, resulting in improved quality of life for individuals; business opportunities for enterprises and an anticipatory government that uses technology to better serve and anticipate citizens’ needs.
GovTech will continue enhance our national capabilities, ensuring that the key enablers are in place to enable citizens, businesses and government agencies to leverage technology to make lives better in a Smart Nation.
As a Service Delivery Lead, you will provide strategic and tactical leadership in harnessing technologies to deliver value-added services to government agencies. You will also be responsible to lead the team in driving and executing ICT initiatives, apps and services, in partnership with the Chief Information Officer of the assigned agencies.
You will strive to meet the business objectives and operational needs of the agencies and to ensure that they are recognized as innovative users of infocomm technologies. You will also provide advice and guidance on the strategic use of ICT and develop strong collaboration with partners and vendors for leverage in resolving critical or escalated issues.

• Subject to the nature of your job role that might require you to be onsite during fixed hour