Service delivery manager

at  Newtone consulting

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate14 Jun, 2024Not Specified15 Mar, 20245 year(s) or aboveComputer Science,Computer Engineering,Communication Skills,It OperationsNoNo
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Description:

Posted by
Guoyi Zhang
Director
Play a critical role within the Engineering & Production Domain under the CTO Office division as an IT Service Delivery Manager. Join a dynamic team overseeing IT Production services, leading BAU activities, and contributing to continuous improvement initiatives.

SKILLS AND COMPETENCIES:

  • Strong critical thinker with problem-solving aptitude.
  • Excellent written and oral communication skills.
  • ITIL certification.
  • Proficiency in Excel/Power BI.
  • Bachelor’s Degree in computer science or computer engineering.
  • 5+ years of experience in IT Operations or Software Engineering.
  • Experience in the Banking industry is a plus.

Responsibilities:

  • Oversee Incident Management, Release and Change Management, Audits, and Continuous Improvement initiatives.
  • Lead BAU activities, including Change, Problem, and Incident Management.
  • Contribute to continuous improvement initiatives such as Disaster Recovery, Obsolescence, Inventory, and FinOps.

REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT Software - Other

Other

Graduate

Computer science or computer engineering

Proficient

1

Singapore, Singapore