Service Desk Analyst - CONTRACT
at Robert Half
Onehunga, Auckland, New Zealand -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 29 May, 2024 | Not Specified | 01 Mar, 2024 | N/A | Ticketing Systems,Communication Skills,Windows,Analytical Skills | No | No |
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Employment Type:
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Description:
THE COMPANY
My client is a well-known name in the food and beverage industry and has been in operation for over 100 years throughout Australia / New Zealand.
YOUR SKILLS & EXPERIENCE
- Ability to troubleshoot and problem solve with a clear head.
- Experience with Windows and supporting basic network queries
- Analytical skills in Microsoft Office applications.
- Strong communication skills
- Experience with IT support ticketing systems.
Responsibilities:
The client looking for a service desk professional to support their BAU IT functions, supporting the New Zealand and Australian teams.
In this fast-paced role you will respond to and follow up on technical help tickets submitted via phone, email, and walk-ups, as well as providing IT support for Windows, Microsoft Office, and a variety of other applications used internally. Let your eye for detail and troubleshooting shine as you independently investigate and implement solutions to technical issues and identify recurring technical issues.
Please note, this role is 5 days / week in the office.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
Onehunga, Auckland, New Zealand