Service Desk Analyst

at  Digital Waffle

Diss, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate15 Sep, 2024GBP 32000 Annual17 Jun, 20243 year(s) or aboveMicrosoftNoNo
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Description:

KEY SKILLS:

  • Microsoft
  • 1st Line Support

Responsibilities:

DAILY RESPONSIBILITIES:

  • Provide technical support to colleagues for a variety of Microsoft products and services (e.g., Windows OS, Office Suite, Microsoft 365, Azure AD)
  • Troubleshoot hardware and software problems related to Microsoft technologies
  • Reset passwords, manage user accounts, and configure basic security settings in Microsoft environments
  • Diagnose and resolve common user issues related to Microsoft applications
  • Escalate complex technical issues to 2nd or 3rd line support

IF THIS SOUNDS LIKE IT COULD BE THE ROLE FOR YOU THEN PLEASE APPLY NOW!

Please note this role is not currently accepting applications from candidates residing outside of the UK and does not offer sponsorship


REQUIREMENT SUMMARY

Min:3.0Max:8.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

IT Support

Graduate

Proficient

1

Diss, United Kingdom