Service Desk Analyst
at KBR
Canberra, Australian Capital Territory, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 07 Aug, 2024 | Not Specified | 08 May, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
The key responsibilities of the role will include, but is not limited to:
- Diagnose and resolve printer hardware, software and operating issues.
- Track and route and escalate problems and requests, documenting resolutions.
- Identify and escalate situations requiring urgent attention.
- Perform backup checks and remediation.
- Support in the development of Knowledge Articles based on commonly experienced Incidents & Issues.
- Liaise with vendors, suppliers, and support contractors.
- Any other duties as required.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT Support
Graduate
Proficient
1
Canberra ACT, Australia
