Service Desk Analyst

at  The Nursing and Midwifery Council

ABOUT US

Our core role is to regulate. First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates - something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but we’ll always take action when needed.
To regulate well, we support our professions and the public. We create resources and guidance that are useful throughout people’s careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and we’re increasing our visibility so people feel engaged and empowered to shape our work.
Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions.
Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation.

This is the opportunity to join a dynamic team supporting c1000 staff at a time of great change in the organisation and the opportunity to learn. You will deliver a consistent high quality and ICT Service Desk support for customers of NMC ICT services, enabling and facilitating them in safeguarding the health and wellbeing of the public.
You will have the opportunity to learn and grow products such as Digital Audio Recording (DAR).