Service Desk Analyst - User Access Management

at  Centorrino Technologies

Sydney, New South Wales, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate13 Jun, 2024USD 70000 Annual14 Mar, 2024N/AGood communication skillsNoNo
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Description:

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!
At Centorrino Technologies, we’re not just another tech company – we’re a community that thrives on excellence. We’re thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023.
Our remarkable eNPS score of 74 is a testament to our unwavering commitment to cultivating an extraordinary culture.
But we’re not stopping there. We’re on a mission to redefine the customer experience, eliminating everyday friction for our valued clients. Join us in building a truly exceptional company, dedicated to continuous improvement.
We’re excited by the fact our team is continuing to expand. And, as we continue to grow, we’re on the hunt for an experienced Service Desk Analyst!

Responsibilities:

  • Working within a dedicated sub team to own our client’s end user on-boarding experience.
  • Ensuring all documented processes are being followed and high-quality outcomes are experienced by our customers with every encounter.
  • Refine, update and improve the processes in line with customers changing needs.
  • Working with a range of technologies, including but not limited to Microsoft 365 stack, Active Directory, VOIP solutions and more.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Application Programming / Maintenance

Other

Graduate

Proficient

1

Sydney NSW, Australia