Service Desk Analyst
at Wipro Limited
Manila, Fifth District, Philippines -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 02 Jun, 2024 | Not Specified | 03 Mar, 2024 | N/A | Analytical Skills,It | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION
Below is the JD for service desk analyst (Manila) ? bubble staff.
Location, Manila, Philippines
Language: Proficient in English (Read + Write + Speak) mandatory
SKILLS REQUIRED:
� IT Helpdesk/ Service Desk
� Hands on experience with Cisco Hard Phone & Soft Phone, along with ITSM tool knowledge (preferably ServiceNow)
Candidate must have and demonstrate:
� WILLING TO HELP not just solve an incident, want to help others, not because it?s ?their job?
� CONSISTENT/RATIONAL THINKING is crucial to develop analytical skills and become a good troubleshooter.
� LISTEN WELL and ask the right questions to understand before being heard.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT Support
Graduate
Proficient
1
Manila, Philippines