Service Desk Analyst

at  Wipro Limited

Manila, Fifth District, Philippines -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate02 Jun, 2024Not Specified03 Mar, 2024N/AAnalytical Skills,ItNoNo
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Description:

JOB DESCRIPTION

Below is the JD for service desk analyst (Manila) ? bubble staff.
Location, Manila, Philippines
Language: Proficient in English (Read + Write + Speak) mandatory

SKILLS REQUIRED:

� IT Helpdesk/ Service Desk
� Hands on experience with Cisco Hard Phone & Soft Phone, along with ITSM tool knowledge (preferably ServiceNow)
Candidate must have and demonstrate:
� WILLING TO HELP not just solve an incident, want to help others, not because it?s ?their job?
� CONSISTENT/RATIONAL THINKING is crucial to develop analytical skills and become a good troubleshooter.
� LISTEN WELL and ask the right questions to understand before being heard.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

IT Support

Graduate

Proficient

1

Manila, Philippines