Service Desk and Cyber Security Engineer

at  INEOS Automotive

QUALIFICATIONS:

• Fluency in English written and verbal.
• Degree in a computing or technical discipline preferred.
• An ITIL qualification is desirable.
• IT certifications will be an advantage.
• Foundational knowledge of cybersecurity highly advantageous.

SKILLS:

• Strong interpersonal and customer service skills
• Analytical and troubleshooting skills
• Quick learner
• Follow instructions and retain information
• Team player

EXPERIENCE:

• IT Support experience in a IT Service Desk, Operations or technical support environment following ITIL practices.
• Previous experience managing tickets using an ITSM tool.
• Strong knowledge of Microsoft based operating systems with emphasis on Windows 10/11.
• Experience in supporting Android and iOS phones.
• Experience in supporting audio-visual equipment.
• Active Directory knowledge.
• Basic networking knowledge.
  If the role sounds of interest and you want to learn more please apply. Please include a covering letter that supports your application along with any other supporting information.
  If your application is successful one of the team will be in touch to arrange an initial conversation!

INEOS AUTOMOTIVE – GRENADIER – BUILT ON PURPOSE

Story so far
Since Sir Jim Ratcliffe announced Project Grenadier in 2017, our team at INEOS Automotive has grown rapidly. From a start-up to the scaled business we are now, we’ve hit some huge milestones along the way. Despite some global challenges, we brought our first vehicle, the INEOS Grenadier, from a vision to prototype and to market in just five years. And now, as the first customer deliveries of our INEOS Grenadier have begun, we look to the future with our first all-electric vehicle.
People and Culture
With around 1500 employees, 10 locations and 44 nationalities, we’re an international team working together to challenge the ordinary. We welcome people who mirror our values: Spirit of ownership, who take responsibility and make things happen. Delivering quality work, with ambition to deliver outstanding results and who have a community mindset, believing together everyone achieves more. Creativity and initiative are encouraged to support your career development.
We’re doing things differently.
If this sounds like you, let’s talk.
Service Desk Engineer
INEOS Automotive are looking for a highly motivated individual to join our IT Service Delivery team in Raleigh. The team is expanding and looking for a resource to provide technical support to the local office and users, while supporting remotely users and offices abroad. The Service Desk team is a core team within the business, it’s the first point of contact to our users and heavily focusing in customer experience and delivery of technical solutions.