Service Desk Engineer

at  Capgemini

Melbourne, Victoria, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate09 Jul, 2024Not Specified10 Apr, 2024N/ACommunication Skills,Customer Service,Contractual,Training,Empower,Regulatory RequirementsNoNo
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Description:

LET’S TALK ABOUT YOUR CAPABILITY AND EXPERIENCE

  • Excellent communication skills both verbal & written.
  • Experience in IT/tech-support highly regarded but not essential.
  • Experience in front-facing customer service.
  • A keen interest in computers and the tech industry.

CAPGEMINI AUSTRALIA HAS DEVELOPED AND MANAGES, PROCESS ORIENTATED MANAGEMENT SYSTEMS COMPLIANT TO THE REQUIREMENTS OF ISO9001, ISO27001 AND ISO14001. WE ARE COMMITTED TO DELIVERING SECURE SOLUTIONS AND SERVICES THROUGH STATE-OF-THE-ART PROCESSES AND CONTINUAL IMPROVEMENT FRAMEWORKS IN LINE WITH INDUSTRY BEST PRACTICES AS WELL AS CONTRACTUAL, STATUTORY, AND REGULATORY REQUIREMENTS.

LI-BS

Responsibilities:

LET’S TALK ABOUT THE ROLE AND RESPONSIBILITIES

  • Work under supervision as part of a 5 to 10-person team, providing technical software, hardware and network problem resolutions to Capgemini customers.
  • Assist with the diagnosis of problems, determining and implementing appropriate solutions; guiding and/or communicating resolutions to customers.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Other

Graduate

Proficient

1

Melbourne VIC, Australia