Service Desk Engineer - L2
at Capgemini
Melbourne, Victoria, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 21 Sep, 2024 | Not Specified | 22 Jun, 2024 | 1 year(s) or above | Communication Skills,It | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
LET’S TALK ABOUT YOUR CAPABILITY AND EXPERIENCE
- A requirement for this role is either:
- two years of IT/tech-support experience or
- a degree in IT with one year of professional experience.
- Excellent verbal and written communication skills
- A customer service mindset
Responsibilities:
LET’S TALK ABOUT THE ROLE AND RESPONSIBILITIES
- Work under supervision as part of a 5 to 10-person team, providing technical software, hardware and network problem resolutions to Capgemini customers.
- Assist with the diagnosis of problems, determining and implementing appropriate solutions; guiding and/or communicating resolutions to customers.
- You will be given opportunity and support to learn and build your skills on the job including regular training from subject matter experts.
- You will be offered ITIL4 Foundation certification.
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
IT
Proficient
1
Melbourne VIC, Australia
