Service Desk Engineer
at Robert Half
Melbourne, Victoria, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 03 Jun, 2024 | USD 75000 Annual | 04 Mar, 2024 | 2 year(s) or above | Technical Training,Communication Skills,Itil,Technical Proficiency,Training,Microsoft Office | No | No |
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Description:
An exceptional opportunity awaits you to enhance your technical skills and customer service acumen within a renowned, multi-award-winning enterprise.
YOUR SKILLS & EXPERIENCE
- Minimum of two years of IT experience, specialising in supporting Microsoft Office and Windows Infrastructure environments.
- Qualification in core system technologies.
- Proficient communication skills.
- Demonstrated expertise in end-user support through training and correspondence.
- Technical proficiency to address complex incidents within a Windows environment.
- Competency in Active Directory user and group administration.
- Proficiency in Exchange and O365 administration.
- Hands-on experience in setting up and troubleshooting computer hardware and peripherals.
- Relevant technical training, certifications, and educational background.
- Service Management certifications are advantageous, such as ITIL.
Responsibilities:
Trusted IT company based in Melbourne, that extends its support to a vast clientele spanning across Australia and internationally. Embracing a tailored approach to technology solutions, they prioritise individualised strategies over a one-size-fits-all approach.
Missions:
- Deliver 1st & 2nd Level Technical helpdesk/service desk support to all users while managing assets proficiently.
- Offer comprehensive IT and application support to all users.
- Sustain and enhance the technology infrastructure.
- Foster collaborative relationships with third-party vendors, suppliers, and support contractors.
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
Melbourne VIC, Australia