Service Desk Engineer Shift
at Capgemini
Perth, Western Australia, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 18 Jun, 2024 | Not Specified | 19 Mar, 2024 | N/A | Customer Service,Servicenow,Communication Skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Come and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to reimagine what’s possible. Capgemini. Get the future you want.
For more about why Capgemini https://www.capgemini.com/au-en/careers/why-join-capgemini/
LET’S TALK ABOUT YOUR CAPABILITY AND EXPERIENCE
- A keen interest in computers and the tech industry
- Experience in front-facing customer service.
- Experience in IT/tech-support highly regarded but not essential.
- Excellent communication skills both verbal & written.
- Experience working in a shift pattern including nightshift highly regarded.
- Optional Skills: Ticket management via ServiceNow, Cherwell & Fresh Service
Responsibilities:
- Work under supervision as part of a 5 to 10-person team providing technical software hardware and network problem resolutions to Capgemini customers.
- Assist with the diagnosis of problems determining and implementing appropriate solutions, guiding and/or communicating resolutions to customers.
- Participate in the 24x7 Service Desk roster as required
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Proficient
1
Perth WA, Australia
