Service Desk / Help Desk Analyst - Active Top Secret required

at  General Dynamics Information Technology

Washington, District of Columbia, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate06 Aug, 2024Not Specified06 May, 20242 year(s) or aboveGood communication skillsNoNo
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Description:

Type of Requisition:
Pipeline
Clearance Level Must Currently Possess:
Top Secret
Clearance Level Must Be Able to Obtain:
Top Secret/SCI
Suitability:
Public Trust/Other Required:
None
Job Family:
Systems Administration
Job Qualifications:
Skills:
Customer Service, Help Desk Support, Information Technology (IT) Support
Certifications:
Experience:
2 + years of related experience
US Citizenship Required:
Yes
Job Description:
GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation’s capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.
Transform technology into opportunity as a SERVICE DESK / HELP DESK ANALYST with GDIT. A career in IT means connecting and enhancing the systems that matter most. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible.
At GDIT, people are our differentiator. As a Service Desk / Help Desk Analyst, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Service Desk / Help Desk Analyst joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:2.0Max:6.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Other

Graduate

Proficient

1

Washington, DC, USA